[talks-uk] Re: Where's daniel
- From: "All formats" <allformats@xxxxxxxxx>
- To: <talks-uk@xxxxxxxxxxxxx>
- Date: Wed, 8 Oct 2008 17:30:38 +0100
Hi Peter
OK, let's both calm down.
You did inflame our conversation and I think you were cross anyway some what
but, in fairness to you, I probably should not have told you to get a life,
but, that was only in the context of you seeming to harshly question how
sure I was as to what I had read and understood. I apologise for my part
there though.
...And I can understand that you feel frustrated regardless of who turns out
to be right or wrong.
I looked in several sources i.e. the two sites we have both been talking
about.
I also phoned Steve as it is from him whom I purchased Talks in the first
instance.
I have also latterly talked to Neil to get Zooms added to Talks.
Part of the thing for me was that I didn't buy the whole Talks and Zooms
package (including extra voices) all at the same time but, I still went back
each time to see what the score was. For example, I didn't know until very
recently that there wereVCM voices.
The info does seem to be there at:
http://comproom.secured-area.co.uk/acatalog/Brand_und_Groeber_Communications
__BugCom_.html
I would certainly understand this list to be a place of asking about such
things and if I am wrong, that is fine.
I trust we will continue to be more cordial and friendly in the future
<smile>!
Thanks again.
Paul Hopkins - Manager
(All Formats)
Queen Alexandra College
Court Oak Road
Harborne
BIRMINGHAM
B17 9TG
Tel:
0121 428 5018
Fax:
0121 428 5048
E-mail:
allformats@xxxxxxxxx
Web:
www.allformats.org.uk
Allformats - Braille, Audio, Digital and Large Print Resources for Access by
People with a Visual Impairment.
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-----Original Message-----
From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Peter Logue
Sent: 08 October 2008 11:32
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: Where's daniel
Hi Paul,
Well at least I am Peter now and that is indeed a polite progression. I
thank you for this. As to knowing that you would end up with only one voice
when purchasing talks. How did you find out? Were you told or did you read
it on the site where the purchase was made? I do understand that at the
TalkNav, www.talknav.com website, you are informed as to what you end up
with when the purchase is made. However, this isn't the case at computer
room services where, on asking, I was told to simply download the talks
program and pay for it at my leasure. Wither or not you venture to consider
me silly for not reading terms and conditions upon purchase, rather than
trusting in that I would not be deceived, well this is entirely up to you I
guess. But I believe most people do not read lengthy terms and conditions
prior to a minor purchase.
As I said before, no one told me that the software would be limited on
purchaseand I don't believe this list was set up to deliver such info, so I
believe I have a proper gripe. Telling listers to get a life Paul is
immature and only leads to inflame an already touchy situation.
Regards,
Peter Logue
From beautiful Helensburgh on the firth of Clyde.
-----Original Message-----
From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of All formats
Sent: Wednesday, October 08, 2008 10:48 AM
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: Where's daniel
Peter.
Get a life Mate!
There are several ways to use the phrase "quite sure" and I am using it in
the context of knowing that I have read the information pertaining to the
rules on purchasing Talks and Zooms.
I also pointed to the sites belonging to Steve and Neil who are on this
list, as did others here including Steve and Neil themselves.
Any other wording I used was to try to spare your blushes given your obvious
incompetence in researching on a product or service before you buy it but, I
can see now that I need not have bothered!
I will not enter into any further correspondence with you on this matter as
it will only serve to cause you to create unnecessary unrest on this list.
However, if you want a civilised discussion in the future, please feel free.
Best regards.
Paul Hopkins - Manager
(All Formats)
Queen Alexandra College
Court Oak Road
Harborne
BIRMINGHAM
B17 9TG
Tel:
0121 428 5018
Fax:
0121 428 5048
E-mail:
allformats@xxxxxxxxx
Web:
www.allformats.org.uk
Allformats - Braille, Audio, Digital and Large Print Resources for Access by
People with a Visual Impairment.
*****
Confidentiality and Disclaimer:
This email and its attachments are intended for the addressee(s) only and
may be confidential or the subject of legal privilege. If this email and
its attachments have come to you in error you must take no action based on
them, nor must you retain them, copy them, distribute them or disclose their
contents to any other person.
Please contact the sender immediately to notify them of the error.
Opinions, conclusions and other information in this e-mail that do not
relate to the official business of Queen Alexandra College shall be
understood as neither given nor endorsed by it.
*****
-----Original Message-----
From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Peter Logue
Sent: 08 October 2008 09:58
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: Where's daniel
You wrote:
I am quite sure it is on the sites of those vendors in the UK (Steve with
comp room services) and Neil (with talknav).
Peter says.
You yourself do not sound certain my friend. I'll wager you didn't read the
terms and conditions either. Your uncertainty yells that loud and clear. so
don't come on here telling me that I should have done so.
Peter
From beautiful Helensburgh on the firth of Clyde.
-----Original Message-----
From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of All formats
Sent: Wednesday, October 08, 2008 9:39 AM
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: Where's daniel
I think you have to read the terms and conditions my Friend.
I knew what the score was when I purchased talks.
I am quite sure it is on the sites of those vendors in the UK (Steve with
comp room services) and Neil (with talknav). ...And in any case, here is the
list, you can always ask before making any decision.
It is not difficult in short to find the information you need.
Cheers.
Paul Hopkins - Manager
(All Formats)
Queen Alexandra College
Court Oak Road
Harborne
BIRMINGHAM
B17 9TG
Tel:
0121 428 5018
Fax:
0121 428 5048
E-mail:
allformats@xxxxxxxxx
Web:
www.allformats.org.uk
Allformats - Braille, Audio, Digital and Large Print Resources for Access by
People with a Visual Impairment.
*****
Confidentiality and Disclaimer:
This email and its attachments are intended for the addressee(s) only and
may be confidential or the subject of legal privilege. If this email and
its attachments have come to you in error you must take no action based on
them, nor must you retain them, copy them, distribute them or disclose their
contents to any other person.
Please contact the sender immediately to notify them of the error.
Opinions, conclusions and other information in this e-mail that do not
relate to the official business of Queen Alexandra College shall be
understood as neither given nor endorsed by it.
*****
-----Original Message-----
From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Brian
Sent: 08 October 2008 07:00
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: Where's daniel
Hi
It appears that talks needs to do something about it's customer
relationships.
brian
----- Original Message -----
From: "Peter Logue" <castle2008@xxxxxxx>
To: <talks-uk@xxxxxxxxxxxxx>
Sent: Tuesday, October 07, 2008 9:56 PM
Subject: [talks-uk] Re: Where's daniel
Hello,
You wrote:
HI you have to pay extra for Real Speak voices. It's £27 in the UK.
Peter says:
I understand that now. But I took out that talks demo with the belief that
all voices that were on offer was what you got when you paid for the
product. To me its like buying a car. You test drive a specific vehicle with
many visible niceties. You expect to pay for what you test drove. Imagine
your surprise when you are told that the windscreen is extra. I was really
disappointed when many of my voices timed out when I finally bought the
product. Does it say on the nuance website that you only get one voice?
Peter
From beautiful Helensburgh on the firth of Clyde.
-----Original Message-----
From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Saqib
Sent: Tuesday, October 07, 2008 7:04 PM
To: talks-uk@xxxxxxxxxxxxx
Subject: [talks-uk] Re: Where's daniel
HI you have to pay extra for Real Speak voices. It's £27 in the UK.
----- Original Message -----
From: "Peter Logue" <castle2008@xxxxxxx>
To: <talks-uk@xxxxxxxxxxxxx>
Sent: Tuesday, October 07, 2008 1:33 PM
Subject: [talks-uk] Where's daniel
> Hi all,
> I just purchased talks for a new cell phone. I had Daniel on the demo.
> Now I've paid for the upgrade Daniel is gone. Is this the way of it?
> Do I have to now pay for Daniel to come back? If so, this seems a bit
> unfair practise since I fully believed Daniel came with the software.
> Am I wrong here? Or do I just get Daniel as a download from Nuance? If
> Daniel was to be omitted from the final paid for package, why wasn't I
> made aware of this?
> Peter
>
>
>
>
>
>
>
>
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