You might be referring to "Smitfraud Fix", which I have used successfully a couple of times. AFAIK, it's freeware. Complete removal instructions for Trojan-Spy-Win32@mx: http://www.precisesecurity.com/adware-spy/aw-tswm.htm Like many malware removal procedures, this one requires attention to detail, and some of the steps might not be necessary. I have some experience with this, and it's quite time-consuming and annoying. In some cases I have re-installed Windows to save money for the person involved. David Grossman wrote: > The following message will only be helpful if somebody can add the right > information. > > I recall having a problem a year or two ago that was similar to Larry's. > None of the usual programs removed the malware. > > I finally found a program that did work. I recall the following things about > that program: > > It was Shareware. I was able to use it for a specified amount of time (but I > only needed it once). > I had to turn off System Restore, or else (according to the instructions) > the malware would come back. (I don't understand why that would happen). > I had to run that program in Safe mode, and then I had to restart the > computer. > > Strange - I remember HOW I used the program, but I don't recall the name of > the program. > > Does anything that I wrote give a hint as to which program I used? Does > anybody know of a Shareware antimalware program that works only when System > Restore is turned off, and only in Safe mode? > > I would definitely recommend that program to Larry. > > David Grossman ========================= The list's FAQ's can be seen by sending an email to PCWorks-request@xxxxxxxxxxxxx with FAQ in the subject line. To unsubscribe, subscribe, set Digest or Vacation to on or off, go to //www.freelists.org/list/pcworks . You can also send an email to PCWorks-request@xxxxxxxxxxxxx with Unsubscribe in the subject line. Your member list settings can be found at //www.freelists.org/cgi-bin/lsg2.cgi/l=pcworks . Once logged in, you have access to numerous other email options. The list archives are located at //www.freelists.org/archives/pcworks/ . All email posted to the list will be placed there in the event anyone needs to look for previous posts. -zxdjhu-