I think you should call APH tech support on Monday. ----- Original Message ----- From: "aandreottola" <aandreottola@xxxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Sunday, November 06, 2005 10:01 AM Subject: [bookport] Re: question need help Its pretty strange. No matter what I do it says book port is not connected. windows explore doesn't like it either and freezes up when I try to by pass the soft ware. any ideas. ----- Original Message ----- From: "Walt Smith" <walt@xxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Sunday, November 06, 2005 9:41 AM Subject: [bookport] Re: question need help >I think the sound you heard was coming from the computer, not from the Book > Port. There's no way that a sound file on the Book Port could play over > your > computer unless you run a connection from the Book Port's headphone jack > to > the line in jack of your computer's sound card. > > Do you have any other USB devices such as an external drive, thumb drive, > etc., connected to your computer? This might interfere with the ability of > Windows to properly connect. Also, as someone else mentioned, if you're > using a USB hub and not connecting the Book Port directly to your > computer, > try a direct connection instead. > > ----- Original Message ----- > From: "aandreottola" <aandreottola@xxxxxxxxxxx> > To: <bookport@xxxxxxxxxxxxx> > Sent: Sunday, November 06, 2005 12:01 AM > Subject: [bookport] Re: question need help > > > Hi, > I have windowsXP on my computer. Some times I get some sounds The last > time > I tried to connect the book port a sound file on the book port played > over > the computer. I have re installed the soft ware it won't work . Are there > any other steps not on the manual for trouble shooting this problem? > Thanks, > >