[bookport] Re: Book Port Problems
- From: "Lou Kolb" <loukolb@xxxxxxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Sun, 20 Nov 2005 19:03:09 -0500
Keith,
I think the warrantee is for 1 year so you'll need to figure the exact date.
Pam or someone from APH will likely let you know what steps to take. I
haven't had a key fail outright but I've been using my BP for more than 2
years now and some of the keys require a bit more pressure to activate them.
Everything wears out, I guess. I've actually considered getting a spare
unit because I depend on this one so heavily. Lou
----- Original Message -----
From: "Keith Christian" <kchristian@xxxxxxxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Sunday, November 20, 2005 6:55 PM
Subject: [bookport] Re: Book Port Problems
> Good point Lou,
>
>
> I will see what the procedure is for sending it in first. Has anyone
> had their BP repaired? I am not sure it this BP is still covered. It
> is a year old and is worth fixing.
>
>
> Thanks,
>
> Keith
>
>
> -----Original Message-----
> From: bookport-bounce@xxxxxxxxxxxxx
> [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Lou Kolb
> Sent: Sunday, November 20, 2005 2:33 PM
> To: bookport@xxxxxxxxxxxxx
> Subject: [bookport] Re: Book Port Problems
>
>
> Yep, it sounds like a bad key. Whether or not you can clean it out
> yourself is another matter. If you think you can do it give it a try
> although it will almost certainly void the warrantee. Of course, if it
> works, you won't have to be without it for a couple of weeks while it's
> repaired. Lou
> ----- Original Message -----
> From: "Keith Christian" <kchristian@xxxxxxxxxxxx>
> To: <bookport@xxxxxxxxxxxxx>
> Sent: Sunday, November 20, 2005 2:56 PM
> Subject: [bookport] Re: Book Port Problems
>
>
> > The 0 key does nothing. Is it possible that it needs some compressed
> > air to clean out the connections between the key pad and the
> > circuitry? I'll give that a try and cross my fingers.
> >
> > Thanks,
> >
> > Keith
> >
> >
> > -----Original Message-----
> > From: bookport-bounce@xxxxxxxxxxxxx
> > [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Lou Kolb
> > Sent: Sunday, November 20, 2005 9:26 AM
> > To: bookport@xxxxxxxxxxxxx
> > Subject: [bookport] Re: Book Port Problems
> >
> >
> > Keith,
> >
> > 2 plus b resets the unit without removing the batteries. When you
> > press the 0 key by itself, does it put you into the settings menu? if
>
> > not, you may well have a problem with that key. Lou
> > ----- Original Message -----
> > From: "Keith Christian" <kchristian@xxxxxxxxxxxx>
> > To: <bookport@xxxxxxxxxxxxx>
> > Sent: Sunday, November 20, 2005 11:40 AM
> > Subject: [bookport] Book Port Problems
> >
> >
> > > Hi
> > >
> > > I have not been able to close folders on my BP. I am able to open
> > > them with the 2 key but using the star + 0 and pound sign + 0 use
> > > to allow me to move in and out of folders. If I reset the unit by
> > > taking
> >
> > > out the batteries, it takes me back to the root folder. Then I can
> > > navigate to the folders where the files and folders are located and
> > > start over again. But I need to be able to get out without taking
> > > the
> >
> > > batteries out.
> > >
> > > Pressing the 0 key by itself use to allow me to change settings. It
>
> > > may be possible that the 0 is really the problem...
> > >
> > > Is there a way of resetting the unit sort of like reinstalling the
> > > operating system on a PC?
> > >
> > > Appreciate any advice?
> > >
> > > Thanks,
> > >
> > > Keith
> > > any
> > >
> > >
> >
> >
> >
>
>
>
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