[bookport] Book Port Problems
- From: "Michael Massey" <micmey@xxxxxxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Mon, 22 Nov 2004 06:30:13 -0700
Hi everyone. I am probably going to open a can of worms about this topic
but here goes.
I feel for Amy and Sharon and others who have come across strange behavior
with their Book Ports. I realize that the policy of APH is that those who
participate in the beta testing program cannot and do not receive phone
support. In my opinion, this is not good. There are times when an e-mail
just won't do especially when I think that there are times when a problem is
encountered that you need to be able to demonstrate the problem you are
having and the written word just doesn't cut it.
Other companies have customers test betas and take phone calls. Isn't there
some way where users could call Aph tech support?
Thank you.
Michael Massey
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