The 0 key does nothing. Is it possible that it needs some compressed air to clean out the connections between the key pad and the circuitry? I'll give that a try and cross my fingers. Thanks, Keith -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Lou Kolb Sent: Sunday, November 20, 2005 9:26 AM To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: Book Port Problems Keith, 2 plus b resets the unit without removing the batteries. When you press the 0 key by itself, does it put you into the settings menu? if not, you may well have a problem with that key. Lou ----- Original Message ----- From: "Keith Christian" <kchristian@xxxxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Sunday, November 20, 2005 11:40 AM Subject: [bookport] Book Port Problems > Hi > > I have not been able to close folders on my BP. I am able to open > them with the 2 key but using the star + 0 and pound sign + 0 use to > allow me to move in and out of folders. If I reset the unit by taking > out the batteries, it takes me back to the root folder. Then I can > navigate to the folders where the files and folders are located and > start over again. But I need to be able to get out without taking the > batteries out. > > Pressing the 0 key by itself use to allow me to change settings. It > may be possible that the 0 is really the problem... > > Is there a way of resetting the unit sort of like reinstalling the > operating system on a PC? > > Appreciate any advice? > > Thanks, > > Keith > any > >