Keith, 2 plus b resets the unit without removing the batteries. When you press the 0 key by itself, does it put you into the settings menu? if not, you may well have a problem with that key. Lou ----- Original Message ----- From: "Keith Christian" <kchristian@xxxxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Sunday, November 20, 2005 11:40 AM Subject: [bookport] Book Port Problems > Hi > > I have not been able to close folders on my BP. I am able to open them > with the 2 key but using the star + 0 and pound sign + 0 use to allow > me to move in and out of folders. If I reset the unit by taking out the > batteries, it takes me back to the root folder. Then I can navigate to > the folders where the files and folders are located and start over > again. But I need to be able to get out without taking the batteries > out. > > Pressing the 0 key by itself use to allow me to change settings. It may > be possible that the 0 is really the problem... > > Is there a way of resetting the unit sort of like reinstalling the > operating system on a PC? > > Appreciate any advice? > > Thanks, > > Keith > any > >