Hi Keith Pressing the 2+b keys will reset the bookport . Hope this solves the problem good luck Mike ----- Original Message ----- From: "Keith Christian" <kchristian@xxxxxxxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Sunday, November 20, 2005 10:40 AM Subject: [bookport] Book Port Problems Hi I have not been able to close folders on my BP. I am able to open them with the 2 key but using the star + 0 and pound sign + 0 use to allow me to move in and out of folders. If I reset the unit by taking out the batteries, it takes me back to the root folder. Then I can navigate to the folders where the files and folders are located and start over again. But I need to be able to get out without taking the batteries out. Pressing the 0 key by itself use to allow me to change settings. It may be possible that the 0 is really the problem... Is there a way of resetting the unit sort of like reinstalling the operating system on a PC? Appreciate any advice? Thanks, Keith any -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.1.362 / Virus Database: 267.13.4/175 - Release Date: 11/18/2005 -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.362 / Virus Database: 267.13.4/175 - Release Date: 11/18/2005