This message was posted by Aaron on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/7/29.html#000005 Did you make sure your arms are screwed in tight? I know this is basic but never hurts to ask. Also you are sure the hoop was in secure on the arms so it couldn't move around at all? Other than that I am not much help other than calling a tech in or maybe one of the tecs here will have an idea. =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================