[triadtechtalk] Re: Kodak digital camera woes
- From: "Sandy O'Neill" <muruagogo@xxxxxxxxxxxxxx>
- To: <triadtechtalk@xxxxxxxxxxxxx>
- Date: Fri, 2 Jul 2004 22:23:43 +1000
Hi again Armando
Actually my mind is a bit boggled at the moment, I have been sitting here all
night trying to fathom out what is wrong or what could possibly cause this
problem - to no avail.
I have listed the problem on stevesforums, so maybe I'll get a bite there.
So far as assigning a different letter to the H drive, when I go into Disk
Management, it does not show any "removable drives" . It shows my C drive, my D
& F drives (one hard drive partitioned into two), my E drive (CD-rom) and my G
drive (which is a virtual clone drive my son installed years ago for some
reason or another but which I never have used).
Notwithstanding the fact that my camera is connected to the computer at the
moment and the H drive shows in Windows Explorer, it is not showing in Disk
Management.
In the device manager under USB controllers, it has mention of a lot of things
(cameras that are not connected to my computer now) but it doesnt show my
Kodak. It is shown under imaging devices.
So far as anything to do with the actual camera goes (flash card/memory card
etc) I'm pretty sure all is well as I did transfer some photos onto my PC at
work this morning which I needed in particular, so I know it is working as it
should.
I dont think I can attach things to these emails, but I can do screenshots of
whats in the device manager and send to you, if you like.
Thanks
Sandy :)
----- Original Message -----
From: Armando Barreiro
To: triadtechtalk@xxxxxxxxxxxxx
Sent: Friday, July 02, 2004 7:48 PM
Subject: [triadtechtalk] Re: Kodak digital camera woes
Digital camera, eh? How many fingers has it? (LOL)
The actions you've taken would seem to be the proper route to go, i.e.,
uninstall & reinstall the drivers,
check for updated drivers and verify status via device mgr.
This group has helped my cousin on a couple of occassions with her camera
woes:
http://www.stevesforums.com/forums/
Why not give them a try for support/help?
As you, she's constantly clicking away. I recently added an 80GB
drive just for her pictures.
Surely, you have already tried sytem restore, just in case...
Have you tried assigning a different letter(path) to the camera?
1.. Log on as Administrator or as a member of the Administrators group.
2.. Click Start, click Control Panel, and then click Performance and
Maintenance.
3.. Click Administrative Tools, double-click Computer Management, and then
in the left pane, click Disk Management.
"Disk 0" (Basic) is your hard disk - not not change this! Look for drives
labelled as "Removable"
4.. Look for the drive that corresponds to your camera.
5.. Right-click the drive which you want to assign a different drive
letter, and then click Change Drive Letter and Paths.
6.. Click Change.
7.. Click Assign the following drive letter (if it is not already
selected), click the drive letter that you want to use, and then click OK.
8.. Click Yes when you are prompted to confirm the drive letter change.
The drive letter of the drive that you specified is changed, and the new
drive letter will appear in Windows Explorer - see if this helps, does it work
now?
In device mgr., is USB O.K.? Tried deleting & letting Windows reload its
drivers?
It may be that the flash card for the camera has become defective.
HTH,
Armando
-----Original Message-----
From: Sandy O'Neill
Sent: Jul 2, 2004 4:22 AM
To: triadtechtalk@xxxxxxxxxxxxx
Subject: [triadtechtalk] Kodak digital camera woes
Hello everyone
I am having trouble with my Kodak DX4300 digital camera which I have used
without problem for about 2 years. All of a sudden, it will not transfer the
photos from the camera to my PC. I am having ongoing tech support with someone
from Kodak but dont know where that person is and how knowledgeable he is as I
receive one email a day from him, sometimes with a seemingly pertinent
question, other times with what seems to be a silly question or a repeat
question of one he has already asked a week or two ago (we have been conversing
once a day for about 3 weeks now).
Anyway, when I plug in the camera (I do not have a docking station, I always
connect directly to my computer), I get a Drive H on my computer. When I
disconnect the camera, that Drive H disappears. However, if I click on that
Drive H, it says : "The disk in Drive H is not formatted. Do you want to format
it now?" Of course, that is not right.
Over the past few weeks, I have uninstalled and reinstalled the kodak
software on a number of occasions, including first disabling my Norton anti
virus. Still no joy.
In my device manager, when the camera is connected, it shows up correctly as
an imaging device without any crosses or question marks through it.
If I try to update the driver, it tells me I have the best driver available.
I even thought maybe it had something to do with pop up thingys I have
running, spyware stuff, so I disabled everything I could think of. Still no
luck.
If necessary, I could forward all of the correspondence I have had with Kodak.
Does anyone out there have any other ideas for me to try? It is a real
inconvenience for me not to be able to use the camera properly as normally I am
click, click, clicking away like a rabid photographer at anything that takes my
fancy !!
Sandy :)
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