[triadtechtalk] Re: Kodak digital camera woes

  • From: Armando Barreiro <avbsantos@xxxxxxxxxxxx>
  • To: triadtechtalk@xxxxxxxxxxxxx
  • Date: Fri, 2 Jul 2004 12:20:28 -0400 (GMT-04:00)

You've cut the probabilities by 50% by confirming the camera works in another PC,
therefor the glitch is in your PC.
 
Let's tackle that.
You have uninstalled & reinstalled the proper drivers.
Are there any other USB devices attached to the PC and are they working properly?
 
If there is no possibility of attaching a USB device to confirm that it works, then you
can't lose anything by removing all USB devices from the PC via device mgr., reboot,
let windows reinstall the USB controllers for it.
 
In your case I would remove the camera & its drivers and the USB devices also.
Make a fresh start of it all, see?
 
Let Windows find & install the USB controllers upon reboot, verify that they check out properly
and do not have any glitches(exclamation marks and that sort of thing), and then follow the instructions
for properly adding the camera.
 
In my opinion, the error lies within Windows' USB controllers.
 
HTH,
Armando.


-----Original Message-----
From: Sandy O'Neill
Sent: Jul 2, 2004 8:23 AM
To: triadtechtalk@xxxxxxxxxxxxx
Subject: [triadtechtalk] Re: Kodak digital camera woes

Hi again Armando
Actually my mind is a bit boggled at the moment, I have been sitting here all night trying to fathom out what is wrong or what could possibly cause this problem - to no avail.
I have listed the problem on stevesforums, so maybe I'll get a bite there.
So far as assigning a different letter to the H drive, when I go into Disk Management, it does not show any "removable drives" . It shows my C drive, my D & F drives (one hard drive partitioned into two), my E drive (CD-rom) and my G drive (which is a virtual clone drive my son installed years ago for some reason or another but which I never have used).
Notwithstanding the fact that my camera is connected to the computer at the moment and the H drive shows in Windows Explorer, it is not showing in Disk Management.
In the device manager under USB controllers, it has  mention of a lot of things (cameras that are not connected to my computer now) but it doesnt show my Kodak. It is shown under imaging devices.
So far as anything to do with the actual camera goes (flash card/memory card etc) I'm pretty sure all is well as I did transfer some photos onto my PC at work this morning which I needed in particular, so I know it is working as it should.
I dont think I can attach things to these emails, but I can do screenshots of whats in the device manager and send to you, if you like.
Thanks
Sandy :)
----- Original Message -----
Sent: Friday, July 02, 2004 7:48 PM
Subject: [triadtechtalk] Re: Kodak digital camera woes

Digital camera, eh? How many fingers has it? (LOL)
 
The actions you've taken would seem to be the proper route to go, i.e., uninstall & reinstall the drivers,
check for updated drivers and verify status via device mgr.
 
This group has helped my cousin on a couple of occassions with her camera woes:
 
Why not give them a try for support/help?
As you, she's constantly clicking away. I recently added an 80GB
drive just for her pictures.
 
Surely, you have already tried sytem restore, just in case...
 
Have you tried assigning a different letter(path) to the camera?
  1. Log on as Administrator or as a member of the Administrators group.
  2. Click Start, click Control Panel, and then click Performance and Maintenance.
  3. Click Administrative Tools, double-click Computer Management, and then in the left pane, click Disk Management.
    "Disk 0" (Basic) is your hard disk - not not change this! Look for drives labelled as "Removable"
  4. Look for the drive that corresponds to your camera.
  5. Right-click the drive which you want to assign a different drive letter, and then click Change Drive Letter and Paths.
  6. Click Change.
  7. Click Assign the following drive letter (if it is not already selected), click the drive letter that you want to use, and then click OK.
  8. Click Yes when you are prompted to confirm the drive letter change.
The drive letter of the drive that you specified is changed, and the new drive letter will appear in Windows Explorer - see if this helps, does it work now?
 
In device mgr., is USB O.K.? Tried deleting & letting Windows reload its drivers?
 
It may be that the flash card for the camera has become defective.
 
HTH,
Armando
 



-----Original Message-----
From: Sandy O'Neill
Sent: Jul 2, 2004 4:22 AM
To: triadtechtalk@xxxxxxxxxxxxx
Subject: [triadtechtalk] Kodak digital camera woes

Hello everyone
I am having trouble with my Kodak DX4300 digital camera which I have used without problem for about 2 years. All of a sudden, it will not transfer the photos from the camera to my PC. I am having ongoing tech support with someone from Kodak but dont know where that person is and how knowledgeable he is as I receive one email a day from him, sometimes with a seemingly pertinent question, other times with what seems to be a silly question or a repeat question of one he has already asked a week or two ago (we have been conversing once a day for about 3 weeks now).
Anyway, when I plug in the camera (I do not have a docking station, I always connect directly to my computer), I get a Drive H on my computer. When I disconnect the camera, that Drive H disappears. However, if I click on that Drive H, it says : "The disk in Drive H is not formatted. Do you want to format it now?" Of course, that is not right.
Over the past few weeks, I have uninstalled and reinstalled the kodak software on a number of occasions, including first disabling my Norton anti virus. Still no joy.
In my device manager, when the camera is connected, it shows up correctly as an imaging device without any crosses or question marks through it.
If I try to update the driver, it tells me I have the best driver available.
I even thought maybe it had something to do with pop up thingys I have running, spyware stuff, so I disabled everything I could think of. Still no luck.
If necessary, I could forward all of the correspondence I have had with Kodak.
Does anyone out there have any other ideas for me to try? It is a real inconvenience for me not to be able to use the camera properly as normally I am click, click, clicking away like a rabid photographer at anything that takes my fancy !!
Sandy :)
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