Left several messages with Melco Denver no one called me back. The Local distributor sent me a mail saying that my problem would be fixed if I signed a non disclosure statement. Isnt that nice and neat. If I sign the statement they fix my problem and it comes back they have got me nice and quite, I cant talk about it. =20 They would have swept my problem under the carpet, put on their squeaky clean image again.=20 I wonder if there are any more cases out there like mine. Wouldn=92t it = be great grounds for a class action. Any private mails are welcome Anand =20 Melco.com lists all their info at = http://www.melcousa.com/index.php?s=3D2. Denver's # is 303-457-1234. Instead of complaining here - I really think at this point you need to go directly to the horses mouth and speak to the folks in Denver. If someone isn't living up to their distribution duties, I am sure Melco Corporate will be interested. I have found the folks there to be very reasonable and fair even under the most frustrating of cicumstances. Call them. Get them to call you back so it's on their dime.=20 Be calm and collected - and prepared to tell your story. Write it all out if need be before your call so you don't leave anything out. Detail who you have talked with, who listened, who didn't and what has been most frustrating... However, don't hammer the person you end up talking to. They are there to help. Give them a chance before loosing your cool. =20 Good luck. John=20 --=20 No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.405 / Virus Database: 268.12.9/456 - Release Date: 25/09/2006 =20 =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================