[amayausers] Re: Lemon
- From: "Kesavan" <kesavan@xxxxxxxxxxxxxx>
- To: <amayausers@xxxxxxxxxxxxx>
- Date: Mon, 18 Sep 2006 13:39:18 +1000
Bob,
The machine stopped working 3 or four weeks ago. It turned out that some
of the connectors were loose. It stopped working on Friday. I was told
to try a few things that did not work.=20
Now I have been asked to Reseat cables at the cpu, reseat the keypad
cable and tap all of the buttons in case one is sticking.=20
Open the thread feed assy covers behind the head and below the thread
tree) and inspect and clean & reseat the thread feed pcb connections
also do the same at the colour change card on the upper left side of the
needle case.
I don=92t want to play embroidery machine mechanic. I have a business to
run and other machines to run. Id like new machine without problems or I
want my money back.
I have recommeded the Amaya on a few other lists. I think I have been
too hasty. I may have have to go back and change my posts.
Toyota sold me a dud ages ago which they quickly replaced.
Anand
Anand
Although I have considered an Amaya, I do not own one so I have no=20
personal experience with them. However, in fairness I think you can find
a so called "lemon" in most brands and granted, some brands may have=20
more of these lemons than others [not referring to the Amaya].
You don't mention what kind of problems you are having with your=20
machine, could you give us some idea of what has been causing you grief=20
and what has been done to this point to correct the problems ?
I think this may be a perfect example of why all of us should make after
sales support just as important as the machine itself when looking to=20
purchase a machine [Amaya or other]. If in fact you do have a lemon and=20
Melco comes through and rectifies the problem .... then I think your=20
Amaya purchase can still be a good one. On the other hand if you are=20
left stuck with a so called lemon and Melco chooses not to correct the=20
problem[s], then obviously that will not hold well with you or perhaps=20
others who are looking to buy a machine.
Good luck
Bob
Kesavan wrote:
>I think my Melco Amaya is a Lemon.
>
>I have had more trouble with it than anyn other machine I ever owned
>
>Does Melco replace lemons?
>
>Anand
>
> =20
>
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