[amayausers] Re: Lemon
- From: "Ed Orantes" <e3m@xxxxxxx>
- To: <amayausers@xxxxxxxxxxxxx>
- Date: Mon, 18 Sep 2006 03:05:59 -0500
Anand,
I know where your noises are stemming from. Although I don't know the
history of your machine, and I can't be there to see it, I can't easily
speculate on what the immediate fix is. I'm getting the impression that you
might be dissatisfied with your Amaya purchase.
Truth be told, I used to work on Barudan machines for over a year. Some of
their customers weren't satisfied either.
I've got a Tajima Neo scheduled to be worked on in the next week.
Definitely not my first.
I've also have a buddy of mine who repairs Happy machines. I've been asked
if I would fix their commercial line.
Fact of the matter is that all brand machines will have issues. Sometimes
it's a matter of matching the machine to the operator, or visa versa.
Pity is, is that if you were in the U.S., I'd buy your Amaya from you
either running or in pieces. That's how much I like the Amaya.
I hope the Melco office that handles Australia will be able to rectify your
issues soon. I hate to see anyone plagued by machine troubles.
Best of Luck to you.
Ed
-----Original Message-----
From: amayausers-bounce@xxxxxxxxxxxxx
[mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of Kesavan
Sent: Monday, September 18, 2006 2:15 AM
To: amayausers@xxxxxxxxxxxxx
Subject: [amayausers] Re: Lemon
Ed ,
I am in Australia.
It went head down in the middle of a design and stopped doing smooth
colour changes. It makes a clicking noise during colour changes. I have
200 pant pockets to do that should have got done today. Guess what this
does to my business.
Lucky I have fast frames to fall back on to use on one of my 4 heads.
I pity any one who buys an Amaya and expects to make living exclusively
depending on it
Anand
Hey Anand,
Where about are you located? Would you happen to be in the United
States? Just like Rod had mentioned, we (as tech's) aren't paid to
participate in this list but we are willing to assist you with your
problems simply because we believe in the Amaya and Melco alike. We've
seen what she's capable of producing and know that any problem you're
experiencing can be overcome. If you don't mind, offer up some specifics
as to why or how your machine "stopped working".
I'm also curious, have you had any formal training on this machine or
it's software? Wishing you the best, Ed Orantes
Bob,
The machine stopped working 3 or four weeks ago. It turned out that some
of the connectors were loose. It stopped working on Friday. I was told
to try a few things that did not work.=20
Now I have been asked to Reseat cables at the cpu, reseat the keypad
cable and tap all of the buttons in case one is sticking.=20 Open the
thread feed assy covers behind the head and below the thread
tree) and inspect and clean & reseat the thread feed pcb connections
also do the same at the colour change card on the upper left side of the
needle case.
I don=92t want to play embroidery machine mechanic. I have a business to
run and other machines to run. Id like new machine without problems or I
want my money back.
I have recommeded the Amaya on a few other lists. I think I have been
too hasty. I may have have to go back and change my posts.
Toyota sold me a dud ages ago which they quickly replaced.
Anand
Anand
Although I have considered an Amaya, I do not own one so I have no=20
personal experience with them. However, in fairness I think you can find
a so called "lemon" in most brands and granted, some brands may have=20
more of these lemons than others [not referring to the Amaya].
You don't mention what kind of problems you are having with your=20
machine, could you give us some idea of what has been causing you
grief=20 and what has been done to this point to correct the problems ?
I think this may be a perfect example of why all of us should make after
sales support just as important as the machine itself when looking to=20
purchase a machine [Amaya or other]. If in fact you do have a lemon
and=20 Melco comes through and rectifies the problem .... then I think
your=20 Amaya purchase can still be a good one. On the other hand if you
are=20 left stuck with a so called lemon and Melco chooses not to
correct the=20 problem[s], then obviously that will not hold well with
you or perhaps=20 others who are looking to buy a machine.
Good luck
Bob
Kesavan wrote:
>I think my Melco Amaya is a Lemon.
>
>I have had more trouble with it than anyn other machine I ever owned
>
>Does Melco replace lemons?
>
>Anand
>
> =20
>
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15/09/2006
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Version: 7.1.405 / Virus Database: 268.12.4/449 - Release Date:
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