[amayausers] Re: Lemon

Anand,

I could be wrong, but it sounds like your local distributor is the primary
problem. It seems that they are not competent to solve your problem, despite
repeated attempts. Telling you that your problem would be fixed if you sign
a non-disclosure, seems more like a small company tactic. Had your problem
been solved in the first several attempts, there would be nothing to
"non-disclose"! Hopefully Melco corporate can figure out how to get you the
competent service that you deserve. Anyone in business knows that problems
happen. It's not the problem that creates the lasting impression, but how
well or poorly the problem is taken care of. Clearly, the lasting impression
that you have is that the problems are not being solved. 

Don

-----Original Message-----
From: amayausers-bounce@xxxxxxxxxxxxx
[mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Kesavan
Sent: Tuesday, September 26, 2006 1:21 AM
To: amayausers@xxxxxxxxxxxxx
Subject: [amayausers] Re: Lemon

Left several messages with Melco Denver no one called me back.

The Local distributor sent me a mail saying that my problem would be
fixed if I signed a non disclosure statement.

Isnt that nice and neat. If  I sign the statement they fix my problem
and it comes back they have got me  nice and quite, I cant talk about
it. =20

They would  have swept my problem under the carpet, put on their squeaky
clean image again.=20

I wonder if there are any more cases out there like mine. Wouldn=92t it =
be
great grounds for a class action.

Any private mails are welcome

Anand

=20


Melco.com lists all their info at =
http://www.melcousa.com/index.php?s=3D2.
Denver's # is 303-457-1234.

Instead of complaining here - I really think at this point you need to
go directly to the horses mouth and speak to the folks in Denver.  If
someone isn't living up to their distribution duties, I am sure Melco
Corporate will be interested.  I have found the folks there to be very
reasonable and fair even under the most frustrating of cicumstances.

Call them.  Get them to call you back so it's on their dime.=20

Be calm and collected - and prepared to tell your story.  Write it all
out if need be before your call so you don't leave anything out.  Detail
who you have talked with, who listened, who didn't and what has been
most frustrating... However, don't hammer the person you end up talking
to.  They are there to help.  Give them a chance before loosing your
cool. =20

Good luck.

John=20

--=20
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25/09/2006
=20

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