[amayausers] Re: Lemon

Anand:

I think at this point, it's best to communicate directly with Melco, and
keep the issue off this mailing list -at least for now.  If you want, (at
the conclusion of what is going on - or even every few weeks), feel free to
update all of us with what the result was/has been. 

Constantly posting day after day about your "lemon" does no one any good and
takes away from the essence of this list - which is to help users of the
machine be more effective with their Amaya and their profession.  

Let me be clear on this as well... I'm not saying you shouldn't have posted
what you did. However, at this point, we all get the story - we understand
you are having issues - we see that you are unhappy - and melco is
attempting to do something about it by working with your distributor to
solve the issue.

Threatening Melco with a class action suit has no place on this list.

John 



-----Original Message-----
From: amayausers-bounce@xxxxxxxxxxxxx
[mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Kesavan
Sent: Tuesday, September 26, 2006 2:21 AM
To: amayausers@xxxxxxxxxxxxx
Subject: [amayausers] Re: Lemon

Left several messages with Melco Denver no one called me back.

The Local distributor sent me a mail saying that my problem would be fixed
if I signed a non disclosure statement.

Isnt that nice and neat. If  I sign the statement they fix my problem and it
comes back they have got me  nice and quite, I cant talk about it. =20

They would  have swept my problem under the carpet, put on their squeaky
clean image again.=20

I wonder if there are any more cases out there like mine. Wouldn=92t it = be
great grounds for a class action.

Any private mails are welcome

Anand

=20


Melco.com lists all their info at =
http://www.melcousa.com/index.php?s=3D2.
Denver's # is 303-457-1234.

Instead of complaining here - I really think at this point you need to go
directly to the horses mouth and speak to the folks in Denver.  If someone
isn't living up to their distribution duties, I am sure Melco Corporate will
be interested.  I have found the folks there to be very reasonable and fair
even under the most frustrating of cicumstances.

Call them.  Get them to call you back so it's on their dime.=20

Be calm and collected - and prepared to tell your story.  Write it all out
if need be before your call so you don't leave anything out.  Detail who you
have talked with, who listened, who didn't and what has been most
frustrating... However, don't hammer the person you end up talking to.  They
are there to help.  Give them a chance before loosing your cool. =20

Good luck.

John=20

--=20
No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.1.405 / Virus Database: 268.12.9/456 - Release Date:
25/09/2006
=20

=========================================================== 

The AmayaUsers Mailing List
Website: http://www.amayausers.com
Discussion Board: http://www.amayausers.com/boards
Subscribe/Unsubscribe: http://www.amayausers.com/list

=========================================================== 



=========================================================== 

The AmayaUsers Mailing List
Website: http://www.amayausers.com
Discussion Board: http://www.amayausers.com/boards
Subscribe/Unsubscribe: http://www.amayausers.com/list

===========================================================

Other related posts: