Hi Steve, As an owner/operator of a Melco AMAYA since January, 2003 I can recommend the AMAYA XT.=20 I have found over the entire time I have had the machine that over 95% of any problem I have had with it have been operator error. Even after 3 years of operation, I still do as many do, "Get in a hurry", and minor problems show up, thread breaks, false bobbin breaks, etc, that were caused by "operator". They take a little time getting used to the differences between the "Thread Feed System" and a machine that "Pulls" thread through manual tension devices. I believe you will be more than satisfied with an AMAYA XT. Don't let the Plastic fool you. These machines are very well built and are durable. I had some of those same concerns when I was a new owner but the abilities and durability of the machine proved itself. After attending the machine maintenance course and becoming a self maintainer, I have a real appreciation for the craftsmanship of the Melco AMAYA line of machines= . Regards, Doug Parker JTB Embroidery Services, Inc. Denver, CO 80219 jtbembsvcinc@xxxxxxxxxxxxx On 4/7/06 06:44, "Steve Griswold" <stevegriswold@xxxxxxxxx> wrote: > Hi, > We are still in the research phase for starting up our small business. F= rom > talking with others and reading some of the trade magazines, it looks lik= e > Melco (Amaya XT), Tajima, and Baridan are the three machines in the runni= ng. >=20 > We plan on purchasing one or two single head machines within the next one= to > three months. =20 > =20 > Amaya XT Pros: > =20 > 16 colors > Back up Tread > laser trace > Auto Thread tension system > Small Arm > Speed >=20 >=20 > Amaya Cons: > =20 > 1. (Big one) Rumors of service problems and poor support > 2. Auto Thread tension system worries me that is might not work > 3. Plastic construction looks cheap > 4. New technology, Only been on the market since Jan. >=20 > My number one concern is that the machine(s) will go down and I'll be wai= ting > two weeks for a service tech to show up, or the part will be back ordered= . >=20 > Any information on which machine and why would be great. >=20 > Information about us: >=20 > Will be a home based business > Some travel to conventions with the machine(s) to get business leads > New to the business > Familiar with PC's and Graphic Design like Adobe products >=20 > Thanks, > Steve >=20 >=20 > --------------------------------- > Blab-away for as little as 1=A2/min. Make PC-to-Phone Calls using Yahoo! > Messenger with Voice. >=20 >=20