Steve You are doing the right thing by comparing brands, researching information and asking questions. Regardless of which machine[s] you are interested in, make after sales service a big part of the decision on which brand to buy. Ask the dealer for names of customers who have purchased the same model that you are interested in and then phone these people to find out what they think of the machine and service. Also, the machine which has a dealer / tech who is located reasonably close to you can be a big advantage because if you are having machine problems and need to bring in a tech from 1/2 way across the country, that can get very expensive [travel, accommodation, time, etc.]. The Amaya really is the most technologically advanced embroidery machine out there today. Now having said that, to some that is a good thing but to others, that is a good reason not to buy one. It really boils down to personal preference, some will like what the Amaya has to offer .... others will not. I personally do not like the automated thread tension system used on the Amaya ..... instead, I prefer the simpler manual system used on the other machines. But that is just my opinion [doesn't mean that I am right] and you should decide for yourself which tension system you like. There is a Barudan group at http://groups.yahoo.com/group/barudanowners/ and a Tajima group at http://groups.yahoo.com/group/TajimaPlus/ which you could join to ask questions about those machines. Regardless of which one you choose, no embroidery machine is a "plug it in and forget it" piece of equipment ..... they all require care, maintenance, cleaning, adjustments and simple service. Good luck Bob Steve Griswold wrote: >Hi, >We are still in the research phase for starting up our small business. From >talking with others and reading some of the trade magazines, it looks like >Melco (Amaya XT), Tajima, and Baridan are the three machines in the running. > >We plan on purchasing one or two single head machines within the next one to >three months. > > Amaya XT Pros: > > 16 colors > Back up Tread >laser trace >Auto Thread tension system >Small Arm >Speed > > > Amaya Cons: > > 1. (Big one) Rumors of service problems and poor support > 2. Auto Thread tension system worries me that is might not work >3. Plastic construction looks cheap > 4. New technology, Only been on the market since Jan. > >My number one concern is that the machine(s) will go down and I'll be waiting >two weeks for a service tech to show up, or the part will be back ordered. > > Any information on which machine and why would be great. > >Information about us: > > Will be a home based business >Some travel to conventions with the machine(s) to get business leads > New to the business >Familiar with PC's and Graphic Design like Adobe products > > Thanks, >Steve > > >--------------------------------- >Blab-away for as little as 1¢/min. Make PC-to-Phone Calls using Yahoo! >Messenger with Voice. > > > > > >