[rollei_list] Re: Scanners
- From: Eric Goldstein <egoldste@xxxxxxxxx>
- To: rollei_list@xxxxxxxxxxxxx
- Date: Wed, 28 Mar 2012 18:46:16 -0400
Don -
Having trouble understanding this:
>Now by install, I had to make a selection of Vista word size and simply
said to RUN instead of using save and install. Probably a >mistake but
it's done now.
Does the scanner appear in the device manager? If not, I'd suggest you go
to the Canon support site, navigate to your scanner, download the 32 or 64
bit Vista driver (just the driver, no other app or utility), save it and
run it...
You can always use system restore to turn back the clock to a time before
the install. But it sounds to me like you did not install the drivers...
when you do the install the system will message you that the drivers
installed normally or there was a problem.
Eric Goldstein
--
On Wed, Mar 28, 2012 at 6:38 PM, Don Williams <dwilli10@xxxxxxx> wrote:
> At 03:04 PM 3/28/2012, you wrote:
>
> Again, have you tried the Vista drivers for the scanner under Windows 7?
> 99.9% of the time they work perfectly...
>
>
> Eric Goldstein
>
>
> Yes, I installed the driver for Vista but IfranView and the trial copy of
> Elements 10 can't even find it. They do find my HP Photosmart D110 which
> includes a reasonably good front-surface scanner.
>
> I can't even find it to uninstall it. Strange and I'm concerned that it's
> hiding somewhere. In a normal situation I would try to find some
> indication of it in regedit but since this system is still very clean I'm
> going to wait for now and worry about it later.
>
> Now by install, I had to make a selection of Vista word size and simply
> said to RUN instead of using save and install. Probably a mistake but it's
> done now.
>
> Thanks,
>
> DAW
>
>
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