-=PCTechTalk=- Re: more immediate problem! laptop - blue screen - windows update
- From: "Cris" <cris@xxxxxxxxxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Sat, 23 Jun 2007 12:00:00 -0400
Thanks Gman !
I am running right now - so I am just waiting with baited breath!
I ran something - I can't keep track now if it was what was suggested or if it
was something I found on the microsoft site. It did say I was missing a
critical file and to put the cd in. I contacted Dell and supposedly they are
sending me disks.
However - where would I find a serial number for the operating system?
My pc book came on the computer as an e-book. I've not noticed any sort of
official windows operating system serial number. Thoughts on where to find
that?
Cris
----- Original Message -----
From: GuitarMan
To: pctechtalk@xxxxxxxxxxxxx
Sent: Friday, June 22, 2007 11:05 PM
Subject: -=PCTechTalk=- Re: more immediate problem! laptop - blue screen -
windows update
Cris,
Since Scandisk has allowed it to boot without a BSOD, I'm thinking that
at least one of your more important system files had become corrupted (and
perhaps led Windows to all sorts of wrong conclusions about what was wrong).
At this point, it would be best to try to run that Recovery Console option
Bran mentioned earlier in the thread.
Keep in mind that all installations of Windows XP Home, Pro, Media
Center 2003 or Media Center 2005 are basically the same. Dell surely added
a bunch of stuff to brand the system before shipping it to you, but the
Windows functionality is still the same for a non-Dell machine sporting the
same WinXP OS type.
Having said that, I'll also mention that most system makers include all
of the Windows install files on your hard drive so that the CD/DVD isn't
needed when you install new hardware. It won't be in the same form as an
original install disk, but the machine may still be set up to use them for
what you need (Recovery Console access). Look through the documentation
that came with the laptop and see if it says anything about accessing the
built-in Recovery Console. It would be a key that's pressed during bootup
that would lead you to a menu that includes the Recovery Console, among
other choices.
If that option doesn't exist, only then would I suggest asking around to
see if any of your family &/or friends has an official WinXP MC Pro disk you
can borrow. As long as you use your own install key (WinXP serial number),
you won't be breaking any laws.
Peace,
GMan
"The only dumb questions are the ones that are never asked!"
----- Original Message -----
From: "Cris" <cris@xxxxxxxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Friday, June 15, 2007 10:08 AM
Subject: -=PCTechTalk=- Re: more immediate problem! laptop - blue screen -
windows update
> ok - after scandisk ran, it booted.
> Said it recovered from a serious error. I'll say so!!!
> and it will happen again - it directed me to windows updates for
> driver updates and bios updates. Windows update sent me to Dell.
> There is a list there - several called 'urgent'
> so - directions for one says double click the exe file... well, what
> downloaded was a .cab file. WHAT do I do with a .cab file?
> I'll work down the list of recomended and urgents and leave the optionals
> alone.
> But I have a feeling I won't know what to do with a lot of them!
> Cris
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