http://support.microsoft.com/kb/314451/en-us that seems to be the closest to what my error message says. It does not list a specific driver tho - but does mention my videoadapters. I'm still clueless though! Cris ----- Original Message ----- From: Cris To: pctechtalk@xxxxxxxxxxxxx Sent: Thursday, June 14, 2007 4:12 PM Subject: -=PCTechTalk=- Re: more immediate problem! laptop - blue screen - windows update I must not have put that cd away after the time I tried it - or put it somewhere 'safe'. It isn't in with my other cd's. grrrrrr. I have other winxp cd's from my other computers - different versions tho - the laptop is media center edition pro, and my other is home. the one from dell, as I recall, says something about recovery cd. thanks! cris ----- Original Message ----- From: Bran x86 To: pctechtalk@xxxxxxxxxxxxx Sent: Thursday, June 14, 2007 2:46 PM Subject: -=PCTechTalk=- Re: more immediate problem! laptop - blue screen - windows update If it is a XP CDROM it should say windows XP OS silk screened on it and it will work. The stop error you have can be explained by Microsoft<http://support.microsoft.com/kb/315335> http://support.microsoft.com/kb/315335 says you may have faulty ram. On 6/14/07, Cris <cris@xxxxxxxxxxxxxxxx> wrote: > > no - I don't have the cdrom. > It's a dell laptop. I asked for the cd when I bought it. > They sent me one - but I tried to use it one other time and it says it is > the wrong cd! > I can try it again to see what it does this time though - I'll have to > find it! > I've been moving files now in safe mode over to my external hard drive. > > will what you say actually boot it to the regular window? > > Thanks! > > I have the stop error numbers - and looked them up - but got overwhelmed! > 0x0000008e (0xc0000005, 0x804edfda, 0xf7A16608, 0x00000000) > > the first one is about the only one that gave me information. > > the blue screen also says something about bios and driver updates or > changing video adapters. This is all 'greek' to me! > > Cris > ----- Original Message ----- > From: Bran x86 > To: pctechtalk@xxxxxxxxxxxxx > Sent: Thursday, June 14, 2007 1:30 PM > Subject: -=PCTechTalk=- Re: more immediate problem! laptop - blue screen - > windows update > > > Do you have the XP CDROM? > If so , boot laptop up off XP CDROM as if you were going to install xp > again, then at the screen were it says "Welcome to Setup" screen appears, > press R to start the Recovery Console. Choose your windows that's broken > put > in administrator password if any. > Then at the prompt type CHKDSK /P once that has finished type FIXBOOT > after > that type EXIT and you should be able to grab all of your data before the > drive dies again. Sounds like a harddrive about to crash. > On 6/14/07, Cris <cris@xxxxxxxxxxxxxxxx> wrote: > > > > update - > > still a blue screen!!!!!!!!!!!!!!! > > I moved files and I went in safe mode to system restore > > and went back to yesterday when everything was fine. > > it rebooted to the blue screen again. > > ugh..... : ( > > cris > > > > > -- > --branx86@xxxxxxxxx > Solution Provider (I will find you a answer!) -- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To unsubscribe or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/