[amayausers.com] Re: ethernet communications
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- To: amayausers@xxxxxxxxxxxxx
- Date: Sun, 28 Feb 2010 13:46:25 UT
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QUOTE: ----- Originally posted by Knehmer:
Bought a Windows 7 computer to run my (new to me) Amaya XT and the updated
software. Tried the Vista version on my Vista computer and with both
computers, both softwares getting the message "Ethernet communications did not
start correctly, restart computer." Have been on the phone with Melco and they
can't figure it out either. (They said it can't be the cable because startups
not getting far enough to see the cable--but I tried a new one anyway) Any
ideas??? ----- Knehmer,
The problem you are having is not related to the network card or cables. The
Melco techs are correct that the program is not getting that far. At the moment
your AOS cannot get its network interface to talk to you network card. These
AOS network interface uses drivers that are installed along with the program.
The fix is to get the drivers installed and everything configured correctly,
then network communications will start up and run.
I would have a few questions.
- Do you have one network card in your computer or two, with one dedicated to
AOS.
- Did you check under the Tools menu in the network configuration and make sure
the correct network card for AOS is selected?
- You say you are using the updated software on Windows 7 and the Vista version
on the Vista machine. Which versions exactly?
I have fixed this problem on several XP and Vista computers. The best place to
start would be to uninstall AOS, then have the technicians at Melco help you
manually remove all copies of the two driver files, W32N50.dll and PCANDIS5.sys
and testart the computer. If you are using a dedicated network card go into
Control Panel and check the configuration of the networ card for unneccessary
network bindings etc. Reinstall AOS and when you start it up go into the
network configuration property page and select the correct network card in the
combobox. Exit AOS and restart.
Hopefully at that point the communications starts correctly and the machine
will come on line. Once AOS starts without the network error message you can
troubleshoot problems with cables and other components.
Good luck
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