[access-uk] Re: Other BT Frustrations
- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 5 Jun 2007 23:53:28 +0100
Sorry to but in here, but shake a leg guys.
When you talk to BT, for goodness sakes try to at least
initially play down the "I am blind and using a screen
reader" bit.
That's not your problem or theirs. The speed issue is.
The fact that you are blind is absolutely and totally
secondary to your problem of dropouts and slow speed.
All you are doing is giving some guy in a call centre, in
what may as well be Outer Mongolia, a question he is not
programmed for.
George,
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Derek Hornby
Sent: 05 June 2007 23:35
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Other BT Frustrations
Barry said
"I didn't realise John wasn't having any connection
difficultys."
What matters is the Why the connection problem.
And if it's relate to a screen reader then yes it's a
disability issue.
It's just the same if we were to discuss Typetalk, or BT
Textdirect.
Regards,
Derek
e-mail: derek.hornby_uk@xxxxxxxxxxxxxxx
** To leave the list, click on the immediately-following
link:-
**
[mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on
the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.5.472 / Virus Database: 269.8.9/832 - Release
Date: 04/06/2007 18:43
No virus found in this outgoing message.
Checked by AVG Free Edition.
Version: 7.5.472 / Virus Database: 269.8.9/832 - Release
Date: 04/06/2007 18:43
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
Other related posts:
