[access-uk] Re: Other BT Frustrations
- From: "John Farley" <john_farley@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 5 Jun 2007 22:05:58 +0100
Hi Derek,
I am sorry, I disagree with your view here.
It is precisely that such access issues get classed as disability issues
that nothing happens in any timeframe.
My issues should have been sent to the head of IT within BT, not some back
room group.
Unless access is seen as a right, not something they will think about at
some stage later it will never happen in a timely manner.
Regards, John
Contact on : (Home)
john_farley@xxxxxxxxxxxxxx
or : (work)
john.farley@xxxxxxxx
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Derek Hornby
Sent: 05 June 2007 21:18
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Other BT Frustrations
Hi John
To be fair Ian was correct to pass your complain tto the
disability manger because any issue about screen readers is
a disability issue. Barry's problem with broadband is not
a disability issue.
You said:
>She did tell me how proud that BT are of their tactile phone cards and
>multiple format bills and how hard they work to help disabled people.
Well lets be honest now In UK BT has done far more to assist
its disabled customers, compared to any other telephone service
provider.
Regards,
Derek
e-mail: derek.hornby_uk@xxxxxxxxxxxxxxx
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