[access-uk] Re: Other BT Frustrations
- From: "Colin Fowler" <col.fowler@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 6 Jun 2007 07:10:13 +0100
Derek,
It is that sort of complacency that allows corporates to do the minimum and
not consider accessibility at the outset.
Correct me if I'm wrong, but how long have people been paying for the
telephone directory?
So BT 195 is purely a reasonable adjustment for the blind and visually
impaired. In the context of it being a service for other disabled people
that could manage the telephone directory, it is an additional privallege,
which I don't consider is open to debate. Well not here, or with you at
least.
Kindest regards
Colin
----- Original Message -----
From: "Derek Hornby" <derek.hornby_uk@xxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, June 05, 2007 11:05 PM
Subject: [access-uk] Re: Other BT Frustrations
Colin said:
it is very much the responsibility of
the head of BT retail.
and he will consult age and disability!
As for your comments about BT age and disability:
"are only reacting to legislation and there statutory obligations to
comply with reasonable adjustments."
Sorry but what you say can just as easily apply to any company.
And I Still feel Bt has a very good track record for doing more
than it legally must do.
A good example is the 195 free directory service.
Why should blind people get something for free that others must
pay for?
Regards,
Derek
e-mail: derek.hornby_uk@xxxxxxxxxxxxxxx
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