[access-uk] Re: Accessible Internet Radio

  • From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 17 Jan 2008 12:49:41 -0000

Hi Jackie,

Sounds like you've tried most things so far.

Is there an electronic version of the destructions you can
perhaps send me off list?  I'm hoping somewhere there might
be a clue where to find a user's support list or similar.

It may even some technical bumf about accessing the unit via
it's network port.  It will doubtless have an IP address,
but I suspect that may be allocated by a DNS server
somewhere out in cyberspace. However without seeing any
documentation, this is pure speculation.

George.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jackie Cairns
Sent: Thursday, January 17, 2008 12:39 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Accessible Internet Radio

Hi George

We tried every combination we could think of.  We logged
onto the radio 
stations we had tried on the Internet radio, and they were
very static and 
didn't cut out on the PC.  Then we tried powering down all
the PCs so that 
the Internet radio ran wirelessly on its own, which made no
difference. 
Then we tried the Intempo Internet radio with an RJ45, and
it still did it.

Young Ian is always complaining about a high Ping rate, but
he says a lot of 
his fellow gamers get that with their ISPs as well.  We've
also just had Sky 
supply a new modem as the other one's power supply packed
in.  The new modem 
seems to be fine, and everything else is working except this
terrible 
cutting out and spluttering of the Internet radio.  I'm
quite happy to 
accept that given we've tried two different makes, with
exactly the same 
result, there is a conflict.  But because we can't access
the radio without 
sighted assistance - which is limited even on a good day -
it is difficult 
to know how to get round the problem.

The destructions don't give any indication of what Steve
suggested we try, 
so we are kind of stuck.  It's very disappointing and
frustrating.

If anybody has any suggestions, I'd gladly like to hear
them.

Jackie
----- Original Message ----- 
From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, January 17, 2008 12:25 PM
Subject: [access-uk] Re: Accessible Internet Radio


> Hi Jackie,
>
> Have you totally ruled out your Internet connection here?
> You did say recently that young Ian was complaining his
that
> games performance was affected by a bad Ping Rate.
>
> Are you by any chance able to access that radio station on
> your normal PC?  If it coughs and splutters there too,
then
> at least you know it's not the box's fault.
>
> George.
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx
> [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jackie
Cairns
> Sent: Wednesday, January 16, 2008 8:18 PM
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Accessible Internet Radio
>
> Hi Steve
>
> Ian has scanned the destructions of the Bush, and there
> appears to be
> nothing in the manual about connecting via a PC, nor
> suggestions in the
> trouble-shooting section for any such problems we are
> experiencing.
>
> I really don't want to give up with this radio thing
because
> I'm getting
> sound out of it, though I preferred the Intempo to the
Bush.
> But I can't
> have it keep cutting out and jumping about like a
scratched
> record.  The
> longer it is on, the more it does it, which is why I
didn't
> notice it for a
> little while yesterday.  Everything else on our network is
> working ok, apart
> from young Ian's Ping when he plays Counter Strike online,
> but that's a
> different issue relating to the gaming server he is using
I
> think.
>
> Hmmm.  Will have to keep plodding away and see what I can
> come up with.
> This getting older stuff is a bad thing (smile).
>
> Jackie
> ----- Original Message ----- 
> From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Wednesday, January 16, 2008 6:08 PM
> Subject: [access-uk] Re: Accessible Internet Radio
>
>
>> Hi Jackie,
>>
>> Are you sure these radios don't have a browser interface
> from a PC?  They
>> will have an IP address, so you might be able to log into
> them as you can
>> with a router.  You may be able for example, to plug in
> your radio using
>> an
>> RJ45, configure it, then unplug it.  I am certain it will
> have an IP
>> address, as all networking devices do have, but do they
> have a web-based
>> interface?  Check out the instruction bookie with young
> Ian, and you may
>> find you can configure using a PC.
>>
>> All the best
>>
>> Steve
>>
>> -----Original Message-----
>> From: access-uk@xxxxxxxxxxxxx
> [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
>> Of
>> Jackie Cairns
>> Sent: 16 January 2008 17:46
>> To: access-uk@xxxxxxxxxxxxx
>> Subject: [access-uk] Re: Accessible Internet Radio
>>
>> Hi All
>>
>> Right, here is the latest on the accessibility of
Internet
> radio.  I've
>> been
>> messing around for over a day and have come up against
> some problems that
>> I'll share with you now so you know the score.
>>
>> Firstly, we picked the Intempo Internet radio from Argos
> at £119.99.  As
>> it
>> happened, it was one of the only choices of five they had
> in stock, but it
>> was my first pick anyway.
>>
>> The Intempo came with wireless capability, and an
ethernet
> port.  More
>> importantly, it had 99 presets and a remote control to
> allow you to key in
>> those presets directly.  When Ian turned it on, he told
us
> that the
>> display
>> came up with the welcome logo, and then found the
network.
> Of course it
>> came up with Sky, and asked for our security key.  Now in
> answer to
>> Marie's
>> question, you have to use the dial to spin it round for
> each letter or
>> number you want to key in, then select it.  This is
> totally useless for us
>> by the way.
>>
>> Once it accepted the security key and proceeded to log
> onto our network,
>> it
>> asked whether we wanted Windows Media Player or stations.
> We selected the
>> latter.  Then it wanted to know if we wanted genre or
> locations, and we
>> again chose the latter.  There was a massive list of
> countries, with
>> Afghanistan at the top of the alphabetical list.  Ian
> chose the
>> Netherlands,
>> and found Sky Radio, which came on after a few minutes of
> waiting.  If you
>> turned off the radio and turned it back on again, it
> defaulted to the last
>> station we were listening to, so that was helpful.
>>
>> But after initially listening to the station, we started
> to notice it
>> cutting off altogether for maybe 30 seconds or so, then
> coming back on.
>> Then whatever was playing began to jump like the arm on a
> record being
>> moved
>> over it at random.
>>
>> Senior Ian checked that this was not happening on Sky
> Radio using the
>> Internet on the PC, and it stayed completely steady.  So
> we tried the
>> radio
>> directly using the RJ45, and got the same results.  We
> turned all the PCs
>> off and just had the radio running, with the same
outcome.
>>
>> We decided today that we would have to try another radio
> in case the
>> Intempo
>> had a fault.  We knew it couldn't be our connection to
the
> Internet
>> because
>> everything else has been working normally.  So the only
> other radio Argos
>> had was a Bush at £89.99.  They couldn't give us another
> Intempo as it was
>> the only one they had, but were happy about refunding us
> our money.
>>
>> When we brought the Bush home and Ian went through the
> same procedure, the
>> exact same thing started to occur.  This radio has 10
> presets and is
>> wireless only.
>>
>> So now we have a dilemma.  For some unknown reason, both
> radios, bearing
>> in
>> mind they are different models altogether, do the same
> thing when they are
>> connected to a radio station, whatever that station
> happens to be.  We
>> tried
>> Capital FM and the BBC, but it still did the same with
> both sets.
>>
>> I have to be honest and say that these radios are
> completely inaccessible
>> for a non-sighted person to navigate.  Even if you
> remember that the radio
>> asks you for genre or locations, and you manage to
> remember how many times
>> to go up and down the massive list in each category, you
> are on a hiding
>> to
>> nothing because you don't know any of the stations
> available.  We knew
>> this
>> when we started out, so aren't so much frustrated about
> that.  What we had
>> planned to do is pick a few of our favourites and store
> them into the
>> presets.  But if the radios don't have fast enough
> processors, and keep
>> dropping out or jumping, I don't know what the pleasure
is
> in all honesty.
>>
>> Carol asked why it would not be simpler to just use a PC.
> I just wanted
>> an
>> Internet radio to be able to move it anywhere away from
> the computer
>> without
>> having it switched on all the time.  For example, lying
in
> bed and
>> listening
>> to something without being tied to a laptop would have
> been nice.
>>
>> Now guys, the positive thing is that I am currently
> talking to TNAUK about
>> their talking Internet radio.  I can't say anything else
> at the moment,
>> but
>> I'm in the process of bending their ear and arm (smile).
> When I know
>> more,
>> I'll certainly post it because I've no intention of being
> involved in any
>> trial and then not compiling some sort of evaluation
> review that be for
>> all
>> to read.
>>
>> If anyone has any ideas why these radios do this, I would
> be fascinated to
>> know.  I wonder if the processors aren't as fast, so
> therefore have
>> smaller
>> memory buffers.  But how they sell on that basis, I don't
> know.
>>
>> Any comments welcome, on or off list.
>>
>> Jackie
>>
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