[access-uk] Re: Accessible Internet Radio

  • From: "Jackie Cairns" <cairnsplace@xxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 17 Jan 2008 13:11:14 -0000

I didn't keep the scanned destructions George. They were very straightforward, and didn't refer to anything remotely like we wanted to know. I had a quick look on the Internet for the Intempo manual, but couldn't come up with it.
I see that John Lewis has a sophisticated Roberts Internet radio, and I've managed to download the manual for that. But John Lewis nearest to us is in Edinburgh, so I haven't done anything about looking at that radio yet. 

Shame eh?

Jackie
----- Original Message ----- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, January 17, 2008 12:49 PM
Subject: [access-uk] Re: Accessible Internet Radio



Hi Jackie,

Sounds like you've tried most things so far.

Is there an electronic version of the destructions you can
perhaps send me off list?  I'm hoping somewhere there might
be a clue where to find a user's support list or similar.

It may even some technical bumf about accessing the unit via
it's network port.  It will doubtless have an IP address,
but I suspect that may be allocated by a DNS server
somewhere out in cyberspace. However without seeing any
documentation, this is pure speculation.

George.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jackie Cairns
Sent: Thursday, January 17, 2008 12:39 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Accessible Internet Radio

Hi George

We tried every combination we could think of.  We logged
onto the radio
stations we had tried on the Internet radio, and they were
very static and
didn't cut out on the PC.  Then we tried powering down all
the PCs so that
the Internet radio ran wirelessly on its own, which made no
difference.
Then we tried the Intempo Internet radio with an RJ45, and
it still did it.

Young Ian is always complaining about a high Ping rate, but
he says a lot of
his fellow gamers get that with their ISPs as well.  We've
also just had Sky
supply a new modem as the other one's power supply packed
in.  The new modem
seems to be fine, and everything else is working except this
terrible
cutting out and spluttering of the Internet radio.  I'm
quite happy to
accept that given we've tried two different makes, with
exactly the same
result, there is a conflict.  But because we can't access
the radio without
sighted assistance - which is limited even on a good day -
it is difficult
to know how to get round the problem.

The destructions don't give any indication of what Steve
suggested we try,
so we are kind of stuck.  It's very disappointing and
frustrating.

If anybody has any suggestions, I'd gladly like to hear
them.

Jackie
----- Original Message ----- From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Thursday, January 17, 2008 12:25 PM
Subject: [access-uk] Re: Accessible Internet Radio



Hi Jackie,

Have you totally ruled out your Internet connection here?
You did say recently that young Ian was complaining his

that

games performance was affected by a bad Ping Rate.

Are you by any chance able to access that radio station on
your normal PC?  If it coughs and splutters there too,

then

at least you know it's not the box's fault.

George.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx
[mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jackie

Cairns

Sent: Wednesday, January 16, 2008 8:18 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Accessible Internet Radio

Hi Steve

Ian has scanned the destructions of the Bush, and there
appears to be
nothing in the manual about connecting via a PC, nor
suggestions in the
trouble-shooting section for any such problems we are
experiencing.

I really don't want to give up with this radio thing

because

I'm getting
sound out of it, though I preferred the Intempo to the

Bush.

But I can't
have it keep cutting out and jumping about like a

scratched

record.  The
longer it is on, the more it does it, which is why I

didn't

notice it for a
little while yesterday.  Everything else on our network is
working ok, apart
from young Ian's Ping when he plays Counter Strike online,
but that's a
different issue relating to the gaming server he is using

I

think.

Hmmm.  Will have to keep plodding away and see what I can
come up with.
This getting older stuff is a bad thing (smile).

Jackie
----- Original Message ----- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx> 
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, January 16, 2008 6:08 PM
Subject: [access-uk] Re: Accessible Internet Radio



Hi Jackie,

Are you sure these radios don't have a browser interface

from a PC?  They

will have an IP address, so you might be able to log into

them as you can

with a router.  You may be able for example, to plug in

your radio using

an
RJ45, configure it, then unplug it.  I am certain it will

have an IP

address, as all networking devices do have, but do they

have a web-based

interface?  Check out the instruction bookie with young

Ian, and you may

find you can configure using a PC.

All the best

Steve

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx

[mailto:access-uk@xxxxxxxxxxxxx] On Behalf

Of
Jackie Cairns
Sent: 16 January 2008 17:46
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Accessible Internet Radio

Hi All

Right, here is the latest on the accessibility of

Internet

radio.  I've

been
messing around for over a day and have come up against

some problems that

I'll share with you now so you know the score.

Firstly, we picked the Intempo Internet radio from Argos

at £119.99.  As

it
happened, it was one of the only choices of five they had

in stock, but it

was my first pick anyway.

The Intempo came with wireless capability, and an

ethernet

port.  More

importantly, it had 99 presets and a remote control to

allow you to key in

those presets directly.  When Ian turned it on, he told

us

that the

display
came up with the welcome logo, and then found the

network.

Of course it

came up with Sky, and asked for our security key.  Now in

answer to

Marie's
question, you have to use the dial to spin it round for

each letter or

number you want to key in, then select it.  This is

totally useless for us

by the way.

Once it accepted the security key and proceeded to log

onto our network,

it
asked whether we wanted Windows Media Player or stations.

We selected the

latter.  Then it wanted to know if we wanted genre or

locations, and we

again chose the latter.  There was a massive list of

countries, with

Afghanistan at the top of the alphabetical list.  Ian

chose the

Netherlands,
and found Sky Radio, which came on after a few minutes of

waiting.  If you

turned off the radio and turned it back on again, it

defaulted to the last

station we were listening to, so that was helpful.

But after initially listening to the station, we started

to notice it

cutting off altogether for maybe 30 seconds or so, then

coming back on.

Then whatever was playing began to jump like the arm on a

record being

moved
over it at random.

Senior Ian checked that this was not happening on Sky

Radio using the

Internet on the PC, and it stayed completely steady.  So

we tried the

radio
directly using the RJ45, and got the same results.  We

turned all the PCs

off and just had the radio running, with the same

outcome.


We decided today that we would have to try another radio

in case the

Intempo
had a fault.  We knew it couldn't be our connection to

the

Internet

because
everything else has been working normally.  So the only

other radio Argos

had was a Bush at £89.99.  They couldn't give us another

Intempo as it was

the only one they had, but were happy about refunding us

our money.


When we brought the Bush home and Ian went through the

same procedure, the

exact same thing started to occur.  This radio has 10

presets and is

wireless only.

So now we have a dilemma.  For some unknown reason, both

radios, bearing

in
mind they are different models altogether, do the same

thing when they are

connected to a radio station, whatever that station

happens to be.  We

tried
Capital FM and the BBC, but it still did the same with

both sets.


I have to be honest and say that these radios are

completely inaccessible

for a non-sighted person to navigate.  Even if you

remember that the radio

asks you for genre or locations, and you manage to

remember how many times

to go up and down the massive list in each category, you

are on a hiding

to
nothing because you don't know any of the stations

available.  We knew

this
when we started out, so aren't so much frustrated about

that.  What we had

planned to do is pick a few of our favourites and store

them into the

presets.  But if the radios don't have fast enough

processors, and keep

dropping out or jumping, I don't know what the pleasure

is

in all honesty.


Carol asked why it would not be simpler to just use a PC.

I just wanted

an
Internet radio to be able to move it anywhere away from

the computer

without
having it switched on all the time.  For example, lying

in

bed and

listening
to something without being tied to a laptop would have

been nice.


Now guys, the positive thing is that I am currently

talking to TNAUK about

their talking Internet radio.  I can't say anything else

at the moment,

but
I'm in the process of bending their ear and arm (smile).

When I know

more,
I'll certainly post it because I've no intention of being

involved in any

trial and then not compiling some sort of evaluation

review that be for

all
to read.

If anyone has any ideas why these radios do this, I would

be fascinated to

know.  I wonder if the processors aren't as fast, so

therefore have

smaller
memory buffers.  But how they sell on that basis, I don't

know.


Any comments welcome, on or off list.

Jackie

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