Graham, they have three tariffs. One is that you get free broadband with your Sky package but with a 2GB download per month, and a 2MB speed. The next tariff, the one we are on, is £5 a month for "up to" 8MB speed, and a 40GB download allowance. The highest tariff is for "up to" 16MB speed with unlimited download allowance. I can't remember what this cost because I didn't want it since our exchange doesn't support 16MB anyway.
Sky doesn't even recognise the word Ping. We've asked them several times and they haven't got a clue.
We are just going to wait and meantime hope TNAUK sends out the promised box to trial. Not holding my breath but would like to see it nevertheless, and give a fair evaluation if nothing else.
Jackie----- Original Message ----- From: "Graham Page" <gpage@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx> Sent: Friday, January 18, 2008 8:58 PM Subject: [access-uk] Re: Accessible Internet Radio
I wonder if a search around on the internet wil find a work around to allow you to use an alternative router? This would probably be illegal of course but it may be the only solution other than wweighting until your contract ends then going for an alternative. As another option, do Sky actually have a games tarriff that allows a faster connection and lower ping rate? they may but of course you would pay more for it.Cheers Graham Cheers Graham Page Home Phone: 0207 265 9493 Mobile: 07753 607980 Fax: 0870 706 2773 Email: gpage@xxxxxxxxxxxxxx MSN: gabriel_mcbird@xxxxxxxxxxx Skype: gabriel_mcbird----- Original Message ----- From: "Jackie Cairns" <cairnsplace@xxxxxxx>To: <access-uk@xxxxxxxxxxxxx> Sent: Friday, January 18, 2008 11:04 AM Subject: [access-uk] Re: Accessible Internet RadioAndrew, Sky have configured their modems so you can't do much. That's why, if your modem goes down like our one did the other week when the power supply died, we couldn't just use another one. They put everything in it before they send out the unit, and all you have to do is put in the security key when you get it. That is the big disadvantage of having Sky, because it's a combined modem/router and you have no room for manoeuvre. We are also contracted with our broadband from Sky until June, which is why I am looking around meantime. Even though we've been Sky subscribers to the TV package for years and aren't contracted to that, we still are to the broadband service.Jackie----- Original Message ----- From: "Andrew Ireland" <a.emaillists@xxxxxxxxxxxxxx>To: <access-uk@xxxxxxxxxxxxx> Sent: Thursday, January 17, 2008 11:13 PM Subject: [access-uk] Re: Accessible Internet RadioHi Jackie,Changing stuff in a Sky Router isn't so easy. Just had a look at my matesnetgear wireless router supplied by Sky. They must have custom firmware installed, as half the options to change things are missing!I suppose downloading the latest firmware for the router would resolve theproblem. All the best -- Andrew Secrets That We Keep Audio Book by David Caldwell:- http://www.secretsthatwekeep.com/mainindex.php?code=006 -----Original Message-----From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf OfJackie Cairns Sent: Thursday, January 17, 2008 8:17 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Accessible Internet RadioOh here Steve you are talking the Dutch, or double Dutch, I am listening toon the Internet. I'll bet you are right, but I don't know how tore-configure the modem. We can definitely access the web-based page you canlog into that lets us access the modem settings, but unless you understandwhat it all means, pass pass pass!! (big smile).My son definitely does his crust at the high Ping rate he gets when playing an online match with his friends. He talks about a lag and I won't repeatwhat he calls Sky Broadband either (lol).As a guideline, Ian put the same Internet radio station on the PC that we were listening to on the radio. He was well over half a song ahead on the PC, with no drop-out or jumping. I wouldn't have cared about the broadcast being behind ordinarily because if we'd been listening to it on the Internetradio alone, we wouldn't have known. But it's the drop-out and jumping likean old vinyl record that really made us say there was something wrong, andboth radios did it so that kind of ruled them out. Oh well (sigh). Buy one and get it going, I know you would too. Jackie----- Original Message ----- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>To: <access-uk@xxxxxxxxxxxxx> Sent: Thursday, January 17, 2008 7:54 PM Subject: [access-uk] Re: Accessible Internet RadioHi Jackie, I am not so sure it is different. If the ping rate is low on games, it sounds like you are losing data packets. My bet is a problem with the router configuration. Could be anything like MTU (Maximum TransmittionUnits) setting on the router, or anything like that. I am not so sure itis the radio at all, especially as your PC can buffer a lot better. All the best Steve -----Original Message-----From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On BehalfOf Jackie Cairns Sent: 16 January 2008 20:18 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Accessible Internet Radio Hi Steve Ian has scanned the destructions of the Bush, and there appears to be nothing in the manual about connecting via a PC, nor suggestions in the trouble-shooting section for any such problems we are experiencing.I really don't want to give up with this radio thing because I'm getting sound out of it, though I preferred the Intempo to the Bush. But I can't have it keep cutting out and jumping about like a scratched record. The longer it is on, the more it does it, which is why I didn't notice it fora little while yesterday. Everything else on our network is working ok, apart from young Ian's Ping when he plays Counter Strike online, but that's a different issue relating to the gaming server he is using I think. Hmmm. Will have to keep plodding away and see what I can come up with. This getting older stuff is a bad thing (smile). Jackie ----- Original Message ----- From: "Steve Nutt" <steve@xxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Wednesday, January 16, 2008 6:08 PM Subject: [access-uk] Re: Accessible Internet RadioHi Jackie,Are you sure these radios don't have a browser interface from a PC? They will have an IP address, so you might be able to log into them as you can with a router. You may be able for example, to plug in your radio usingan RJ45, configure it, then unplug it. I am certain it will have an IPaddress, as all networking devices do have, but do they have a web-based interface? Check out the instruction bookie with young Ian, and you mayfind you can configure using a PC. All the best Steve -----Original Message-----From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On BehalfOf Jackie Cairns Sent: 16 January 2008 17:46 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Accessible Internet Radio Hi AllRight, here is the latest on the accessibility of Internet radio. I'vebeenmessing around for over a day and have come up against some problems thatI'll share with you now so you know the score.Firstly, we picked the Intempo Internet radio from Argos at £119.99. Asithappened, it was one of the only choices of five they had in stock, butit was my first pick anyway. The Intempo came with wireless capability, and an ethernet port. Moreimportantly, it had 99 presets and a remote control to allow you to keyin those presets directly. When Ian turned it on, he told us that the displaycame up with the welcome logo, and then found the network. Of course itcame up with Sky, and asked for our security key. Now in answer to Marie's question, you have to use the dial to spin it round for each letter ornumber you want to key in, then select it. This is totally useless forus by the way.Once it accepted the security key and proceeded to log onto our network,it asked whether we wanted Windows Media Player or stations. We selected thelatter. Then it wanted to know if we wanted genre or locations, and weagain chose the latter. There was a massive list of countries, with Afghanistan at the top of the alphabetical list. Ian chose the Netherlands, and found Sky Radio, which came on after a few minutes of waiting. If you turned off the radio and turned it back on again, it defaulted to the last station we were listening to, so that was helpful. But after initially listening to the station, we started to notice itcutting off altogether for maybe 30 seconds or so, then coming back on.Then whatever was playing began to jump like the arm on a record being moved over it at random. Senior Ian checked that this was not happening on Sky Radio using the Internet on the PC, and it stayed completely steady. So we tried the radiodirectly using the RJ45, and got the same results. We turned all the PCsoff and just had the radio running, with the same outcome. We decided today that we would have to try another radio in case the Intempo had a fault. We knew it couldn't be our connection to the Internet becauseeverything else has been working normally. So the only other radio Argoshad was a Bush at £89.99. They couldn't give us another Intempo as it was the only one they had, but were happy about refunding us our money. When we brought the Bush home and Ian went through the same procedure, the exact same thing started to occur. This radio has 10 presets and is wireless only.So now we have a dilemma. For some unknown reason, both radios, bearingin mind they are different models altogether, do the same thing when they are connected to a radio station, whatever that station happens to be. We tried Capital FM and the BBC, but it still did the same with both sets.I have to be honest and say that these radios are completely inaccessiblefor a non-sighted person to navigate. Even if you remember that the radio asks you for genre or locations, and you manage to remember how many timesto go up and down the massive list in each category, you are on a hidingto nothing because you don't know any of the stations available. We knew this when we started out, so aren't so much frustrated about that. What we had planned to do is pick a few of our favourites and store them into thepresets. But if the radios don't have fast enough processors, and keepdropping out or jumping, I don't know what the pleasure is in all honesty.Carol asked why it would not be simpler to just use a PC. I just wantedan Internet radio to be able to move it anywhere away from the computer without having it switched on all the time. For example, lying in bed and listening to something without being tied to a laptop would have been nice. Now guys, the positive thing is that I am currently talking to TNAUK abouttheir talking Internet radio. I can't say anything else at the moment,but I'm in the process of bending their ear and arm (smile). When I know more,I'll certainly post it because I've no intention of being involved in any trial and then not compiling some sort of evaluation review that be forall to read.If anyone has any ideas why these radios do this, I would be fascinatedto know. I wonder if the processors aren't as fast, so therefore have smaller memory buffers. But how they sell on that basis, I don't know. Any comments welcome, on or off list. 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