[TechAssist] Re: Hitachi LCD50V500 light engine
- From: "Wayne Vanaman" <Wayne@xxxxxxxxxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Tue, 10 Aug 2004 06:24:47 -0500
If my expierence with Sony is any indication, the ballast must be replaced
or you (he) will keep going through lamps.
Wayne Vanaman
Omega Electronics
6904 W Fairfield Dr
Pensacola, Fl. 32506-3310
Wayne@xxxxxxxxxxxxxxxxxxxxx
WWW.PensacolaTVRepair.Com
850-456-5995 voice
850-458-6369 fax
----- Original Message -----
From: "tvservice" <tvservice@xxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Monday, August 09, 2004 6:16 PM
Subject: [TechAssist] Re: Hitachi LCD50V500 light engine
> You want to hear something
> I got a customer here with Panasonic LCD Projo
> It's 2 years old he replaced the lamp himself @ 1 year ago, he paid $400
us
> Now he needs lamp thermal fuse (looks like type for inside power
> transformers and microwave ovens)
> I couldn't find any numbers on it. Panasonic won't give info, says have to
> replace lamp ballast assembly $300 us retail.
> Plus he opted to buy extra lamp $399.
> so this $1.00 fuse is going to cost him $680 for service call, labor,
> ballast plus the lamp.
> He's pissed !
>
> Robert
> tvservice@xxxxxxxxxxxxx
> H & H Electronics Inc
>
> ----- Original Message -----
> From: "Paul" <dntwntv@xxxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Monday, August 09, 2004 5:32 PM
> Subject: [TechAssist] Re: Hitachi LCD50V500 light engine
>
>
> > Your right Jim about user replacements. However I just did a Samsung
DLP
> over the weekend. Had to drive 120 mi. round trip. Customer (woman) didn't
> want to put it in so Smsung paid me to do it. Another question where is
the
> customer going to get those lamps. I'm sure they can, but not like going
to
> the local Hdwe. They will have to come from the Mfr I suppose and that
isn't
> terribly convenient. I just called to see what that samsung lamp cost. It
is
> $210.?? our cost. Didn't ask what retail was but say it is around $300.00.
> That is still rather costly and have to put it in themselves.
> > Paul
> > Jim Myers <jr.myers@xxxxxxxxxxx> wrote:
> > We haven't sold any lamps either, all that we have replaced have been
> > under warranty. They are all user replaceable as far as I know so there
> > probably won't be any "lamp+service call+labor=big bucks situations
> > unless you have a user who doesn't want to replace it and is willing to
> > pay to have it done. As a matter of fact one manufacturer says it is
> > user replaceable even when under warranty and won't pay a servicer to
> > replace it, probably all will be that way soon. Free Samsung and Zenith
> > parts? Not in this part of the world but we do get full credit when the
> > dud is returned for a warranty repair.
> >
>
****************************************************************************
> ***************************************
> > Since 1972
> > Jim Myers
> > Telrad Electronics
> > Fort Wayne, Indiana
> >
> > Paul wrote:
> > > Hi Jim,
> > > I have replaced Samsung DLP parts and Zenith Plasma parts and they
send
> the parts out, no charge. I wouldn't return a $1.00 dud either. Walter
Wood
> thought it must have been a printing error but this came verbally from the
> parts supplier, Andrews Electronics. BTW you mentioned a lamp retail price
> being that much, ($700.00) I thought they were closer to $ 300-$ 400. I
> haven't replace any that were not under warranty yet, so haven't checked.
> But if you have replace any that were not under warranty and charged that
> much, how did the customer react ? Can't imagine paying that kind a repair
> bill along with service call and labor and being happy about it.
Especially
> on set that is less than two or three years old. At the rate that they are
> needing to be replaced already, this could, I think, end up in a class
> action suit. Unless the mfrs change their policy on lamps.
> > > Paul
> > >
> > > Jim Myers wrote:
> > > Not Hitachi but we have replaced light engines in Sony, Samsung and
RCA
> > > and they cost a lot more than that! I wonder if the Hitachi light
engine
> > > would fit the RCA? That sounds more like the retail price of the lamp.
> > > Sony charges 1.00 dud on their lamp but I don't return them when it
> > > would cost 5 or 6 $'s to get 1 $ back.
> > >
>
****************************************************************************
> ***************************************
> > > Since 1972
> > > Jim Myers
> > > Telrad Electronics
> > > Fort Wayne, Indiana
> > >
> > >
> > > Paul wrote:
> > >
> > >>Have any Hitachi ASC's replaced the light engine in any of these LCD
> sets? If so did you order the engine from a distributor and have it
charged
> to your account? Amazingly enough this cost $697.94 and the dud charge is
> $1.00. Figure that? There must be something that is reusable in that assy.
> worth more than $1.00. Maybe the labor is a big factor? I am hoping to get
> Hitachi to send me one, but they want me to buy it and reimburse me.
Thought
> I would see what others are doing for this.
> > >>Paul
> > >>
> > >>Paul ,B
> > >>Central TV&Video
> > >>911W Grand Ave
> > >>Grover Beach Ca.
> > >>(805)481-8084
> > >>
> > >>
> >
>
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> > > Paul ,B
> > > Central TV&Video
> > > 911W Grand Ave
> > > Grover Beach Ca.
> > > (805)481-8084
> > >
> > >
> >
>
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> > Paul ,B
> > Central TV&Video
> > 911W Grand Ave
> > Grover Beach Ca.
> > (805)481-8084
> >
> >
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