[TechAssist] Re: Hitachi LCD50V500 light engine

  • From: Paul <dntwntv@xxxxxxxxxxxxx>
  • To: techassist@xxxxxxxxxxxxx
  • Date: Mon, 9 Aug 2004 11:18:35 -0700 (PDT)

Hi Jim,
 I have replaced Samsung DLP parts and Zenith Plasma parts and they send the 
parts out, no charge. I wouldn't return a $1.00 dud either. Walter Wood thought 
it must have been a printing error but this came verbally from the parts 
supplier, Andrews Electronics.  BTW you mentioned a lamp retail price being 
that much, ($700.00)  I thought they were closer to $ 300-$ 400. I haven't 
replace any that were not under warranty yet, so haven't checked. But if you 
have replace any that were not under warranty and charged that much, how did 
the customer react ? Can't imagine paying that kind a repair bill along with 
service call and labor and being happy about it. Especially on set that is less 
than two or three years old.  At the rate that they are needing to be replaced 
already, this could, I think, end up in a class action suit. Unless the mfrs 
change their policy on lamps.       
                            Paul       
 
 Jim Myers <jr.myers@xxxxxxxxxxx> wrote:
Not Hitachi but we have replaced light engines in Sony, Samsung and RCA 
and they cost a lot more than that! I wonder if the Hitachi light engine 
would fit the RCA? That sounds more like the retail price of the lamp. 
Sony charges 1.00 dud on their lamp but I don't return them when it 
would cost 5 or 6 $'s to get 1 $ back.
*******************************************************************************************************************
Since 1972
Jim Myers
Telrad Electronics
Fort Wayne, Indiana


Paul wrote:
> Have any Hitachi ASC's replaced the light engine in any of these LCD sets? If 
> so did you order the engine from a distributor and have it charged to your 
> account? Amazingly enough this cost $697.94 and the dud charge is $1.00. 
> Figure that? There must be something that is reusable in that assy. worth 
> more than $1.00. Maybe the labor is a big factor? I am hoping to get Hitachi 
> to send me one, but they want me to buy it and reimburse me. Thought I would 
> see what others are doing for this.
> Paul 
> 
> Paul ,B
> Central TV&Video
> 911W Grand Ave
> Grover Beach Ca.
> (805)481-8084
> 
> 
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Paul ,B
Central TV&Video
911W Grand Ave
Grover Beach Ca.
(805)481-8084


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