[TechAssist] Re: Hitachi LCD50V500 light engine
- From: Jim Myers <jr.myers@xxxxxxxxxxx>
- To: techassist@xxxxxxxxxxxxx
- Date: Mon, 09 Aug 2004 13:40:34 -0500
We haven't sold any lamps either, all that we have replaced have been
under warranty. They are all user replaceable as far as I know so there
probably won't be any "lamp+service call+labor=big bucks situations
unless you have a user who doesn't want to replace it and is willing to
pay to have it done. As a matter of fact one manufacturer says it is
user replaceable even when under warranty and won't pay a servicer to
replace it, probably all will be that way soon. Free Samsung and Zenith
parts? Not in this part of the world but we do get full credit when the
dud is returned for a warranty repair.
*******************************************************************************************************************
Since 1972
Jim Myers
Telrad Electronics
Fort Wayne, Indiana
Paul wrote:
> Hi Jim,
> I have replaced Samsung DLP parts and Zenith Plasma parts and they send the
> parts out, no charge. I wouldn't return a $1.00 dud either. Walter Wood
> thought it must have been a printing error but this came verbally from the
> parts supplier, Andrews Electronics. BTW you mentioned a lamp retail price
> being that much, ($700.00) I thought they were closer to $ 300-$ 400. I
> haven't replace any that were not under warranty yet, so haven't checked. But
> if you have replace any that were not under warranty and charged that much,
> how did the customer react ? Can't imagine paying that kind a repair bill
> along with service call and labor and being happy about it. Especially on set
> that is less than two or three years old. At the rate that they are needing
> to be replaced already, this could, I think, end up in a class action suit.
> Unless the mfrs change their policy on lamps.
> Paul
>
> Jim Myers <jr.myers@xxxxxxxxxxx> wrote:
> Not Hitachi but we have replaced light engines in Sony, Samsung and RCA
> and they cost a lot more than that! I wonder if the Hitachi light engine
> would fit the RCA? That sounds more like the retail price of the lamp.
> Sony charges 1.00 dud on their lamp but I don't return them when it
> would cost 5 or 6 $'s to get 1 $ back.
> *******************************************************************************************************************
> Since 1972
> Jim Myers
> Telrad Electronics
> Fort Wayne, Indiana
>
>
> Paul wrote:
>
>>Have any Hitachi ASC's replaced the light engine in any of these LCD sets? If
>>so did you order the engine from a distributor and have it charged to your
>>account? Amazingly enough this cost $697.94 and the dud charge is $1.00.
>>Figure that? There must be something that is reusable in that assy. worth
>>more than $1.00. Maybe the labor is a big factor? I am hoping to get Hitachi
>>to send me one, but they want me to buy it and reimburse me. Thought I would
>>see what others are doing for this.
>>Paul
>>
>>Paul ,B
>>Central TV&Video
>>911W Grand Ave
>>Grover Beach Ca.
>>(805)481-8084
>>
>>
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>
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> Paul ,B
> Central TV&Video
> 911W Grand Ave
> Grover Beach Ca.
> (805)481-8084
>
>
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