[TechAssist] Re: Hitachi LCD50V500 light engine
- From: "Intrepid Video Support" <support@xxxxxxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Mon, 9 Aug 2004 22:51:50 -0400
Depends on the manufacturer.
Mitsubishi (I believe), will stock the lamps themselves, not at distributors.
They do not want these lamps
sitting on distributors shelves. There are only two manufacturers making lamps
for DLP sets.
Finally, there is going to be no mark-up...cost is list for these puppies.
Jeff
--
Intrepid Video TV/VCR Repair
263 S Front St, Steelton PA 17113
717-939-7708; (F) 717-564-4952
www.intrepid-video.com www.tech-repair.net
----- Original Message -----
From: "Paul" <dntwntv@xxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Monday, August 09, 2004 6:32 PM
Subject: [TechAssist] Re: Hitachi LCD50V500 light engine
Your right Jim about user replacements. However I just did a Samsung DLP over
the weekend. Had to drive
120 mi. round trip. Customer (woman) didn't want to put it in so Smsung paid me
to do it. Another question
where is the customer going to get those lamps. I'm sure they can, but not like
going to the local Hdwe.
They will have to come from the Mfr I suppose and that isn't terribly
convenient. I just called to see
what that samsung lamp cost. It is $210.?? our cost. Didn't ask what retail was
but say it is around
$300.00. That is still rather costly and have to put it in themselves.
Paul
Jim Myers <jr.myers@xxxxxxxxxxx> wrote:
We haven't sold any lamps either, all that we have replaced have been
under warranty. They are all user replaceable as far as I know so there
probably won't be any "lamp+service call+labor=big bucks situations
unless you have a user who doesn't want to replace it and is willing to
pay to have it done. As a matter of fact one manufacturer says it is
user replaceable even when under warranty and won't pay a servicer to
replace it, probably all will be that way soon. Free Samsung and Zenith
parts? Not in this part of the world but we do get full credit when the
dud is returned for a warranty repair.
**********************************************************************************************************
*********
Since 1972
Jim Myers
Telrad Electronics
Fort Wayne, Indiana
Paul wrote:
> Hi Jim,
> I have replaced Samsung DLP parts and Zenith Plasma parts and they send the
> parts out, no charge. I
wouldn't return a $1.00 dud either. Walter Wood thought it must have been a
printing error but this came
verbally from the parts supplier, Andrews Electronics. BTW you mentioned a lamp
retail price being that
much, ($700.00) I thought they were closer to $ 300-$ 400. I haven't replace
any that were not under
warranty yet, so haven't checked. But if you have replace any that were not
under warranty and charged
that much, how did the customer react ? Can't imagine paying that kind a repair
bill along with service
call and labor and being happy about it. Especially on set that is less than
two or three years old. At
the rate that they are needing to be replaced already, this could, I think, end
up in a class action suit.
Unless the mfrs change their policy on lamps.
> Paul
>
> Jim Myers wrote:
> Not Hitachi but we have replaced light engines in Sony, Samsung and RCA
> and they cost a lot more than that! I wonder if the Hitachi light engine
> would fit the RCA? That sounds more like the retail price of the lamp.
> Sony charges 1.00 dud on their lamp but I don't return them when it
> would cost 5 or 6 $'s to get 1 $ back.
>
**********************************************************************************************************
*********
> Since 1972
> Jim Myers
> Telrad Electronics
> Fort Wayne, Indiana
>
>
> Paul wrote:
>
>>Have any Hitachi ASC's replaced the light engine in any of these LCD sets? If
>>so did you order the
engine from a distributor and have it charged to your account? Amazingly enough
this cost $697.94 and the
dud charge is $1.00. Figure that? There must be something that is reusable in
that assy. worth more than
$1.00. Maybe the labor is a big factor? I am hoping to get Hitachi to send me
one, but they want me to buy
it and reimburse me. Thought I would see what others are doing for this.
>>Paul
>>
>>Paul ,B
>>Central TV&Video
>>911W Grand Ave
>>Grover Beach Ca.
>>(805)481-8084
>>
>>
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> Paul ,B
> Central TV&Video
> 911W Grand Ave
> Grover Beach Ca.
> (805)481-8084
>
>
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Paul ,B
Central TV&Video
911W Grand Ave
Grover Beach Ca.
(805)481-8084
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