[TechAssist] Re: ASTI HV Block
- From: gulftech@xxxxxxxx
- To: techassist@xxxxxxxxxxxxx
- Date: Wed, 25 Jun 2003 13:14:16 -0500
Steve,
I, too, have found the guy who answers the phone to have an attitude. I
just called back later and talked to Henry. Older guy--may to the boss.
Anyway, I told him about Mr. Attitude. He took care of the problem--at
least for me.
Ken Smith
Gulf Technical Services
3034 Gulf Breeze Parkway
Gulf Breeze, FL 32563
850-934-8324 (Voice) 850-932-0819 (Fax)
On Wed, 25 Jun 2003 11:37:54 -0400 "techforce" <techforce@xxxxxxxxxxxx>
writes:
> A While ago I got an HV Block from ASTI Magnetics in NJ. Its a Sub
> for a
> Hitachi Part Which is NLA. OEM No: 173494.
>
> The Shop I got it for says the Following:
>
> "After I put in the part it worked O.K., but a week later I started
> having trouble with the power supply shutting down. You could turn
> on the
> set cold and it would work for about 20 minutes and than suddenly
> shut
> down, and than sometimes about 30 minutes later it would start back
> up
> again etc. I don't know if it is a problem with this part or
> something
> else, I haven't really had a chance to get back to it and check it
> out."
>
> I am awaiting the Model Number / chassis Number of the Set to see if
> this
> symptom is common , but was wondering if anyone here thinks the HV
> Block
> would be causing this? Or if anyone else has bought generics from
> them, and
> have comments to share?
>
> I basicly stopped ordering from ASTI because of VERY Poor Customer
> Service &
> an Attitute from the guy who answers calls. I know from another
> Group there
> have been problems with some Flybacks they sell for monitors, but if
> ALL
> their products are junk, I dont see how they can remain in
> operation.
>
> Steve Hearns
> Technotronic Dimensions, NY (USA)
> 1-877-817-9885 (Voice / Fax US Only)
> WWW.TECHNOTRONIC-DIMENSIONS.COM
>
>
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