Charles: I too have had identical experiences. The Person you refer to is JOE, not Scott. You probably have Scott Confused with Scott at Vance Baldwin, who I have had Similar Experiences with recently there. At least Vance does not allow Scott to answer the phones....which shows some intelligence. Another shop I know just got this response From Henry , the owner of ASTI: ---------------------------------------------------------------------------- -------------------------- Re: ASTI2963, DEAR SIR WE DO HAVE THIS PARTS IN STOCK.CALL 1-800-221-1828. I WILL MAKE SURE THAT PEOPLE AT SALES WILL KNOW ABOUT IT. BEST REGARDS HENRY A. ---------------------------------------------------------------------------- -------------------------- I just Wrote Henry an Email voicing my concerns about this Guy JOE. Apparently he is the root of the problem, as the rest of their staff knows how to treat a customer. Even if this part or the part you had is defective, this moron in the way he conducts himself , is getting in the way of any progress solving the problem. I hope Henry gets back to me. PS: The Opinions expressed in this Email are solely mine from actual experience. Steve Hearns Technotronic Dimensions, NY (USA) 1-877-817-9885 (Voice / Fax US Only) WWW.TECHNOTRONIC-DIMENSIONS.COM ----- Original Message ----- From: "repair1" <repair1@xxxxxxxxxxxxx> To: <techassist@xxxxxxxxxxxxx> Sent: Wednesday, June 25, 2003 12:52 PM Subject: [TechAssist] Re: ASTI HV Block > I quit buying from asti several years ago, first of all the tech or > whatever scott was, had the personality of a wet dish rag, was arrogant and > extremely condescending , totaly different from Henry who I thought owned > company, It started back when the oem rca splitter was nla, this scott > fellow told me that he had 2 beta test samples, he would ship me one, no, > it was not free, as a matter of fact I paid $80 for it, a few weeks later > they were selling them for about $30 , I called to complain, and the > response was feel lucky I got one, well, I tried them one more time, I > ordered an aftermarket fly for zenith projo, (I had picked unit up,was 70 > mile round trip), it lasted 1 hour, I ordered another one, same thing, so I > called and spoke to scott, He promptly informed me that there had to be > something wrong with set and that I probably did not understand the basics > of flyback scan system, and that I was only one to complain, they refunded > my money, I ordered one from crc, it worked, AND I HAVE NEVER, NOR SHALL I > EVER ORDER ANYTHING FROM ASTI.!!!!! > > charles betzler > Best Electronics > repair1@xxxxxxxxxxxxx > ----- Original Message ----- > From: "techforce" <techforce@xxxxxxxxxxxx> > To: <techassist@xxxxxxxxxxxxx> > Sent: Wednesday, June 25, 2003 10:37 AM > Subject: [TechAssist] ASTI HV Block > > > > A While ago I got an HV Block from ASTI Magnetics in NJ. Its a Sub for a > > Hitachi Part Which is NLA. OEM No: 173494. > > > > The Shop I got it for says the Following: > > > > "After I put in the part it worked O.K., but a week later I started > > having trouble with the power supply shutting down. You could turn on the > > set cold and it would work for about 20 minutes and than suddenly shut > > down, and than sometimes about 30 minutes later it would start back up > > again etc. I don't know if it is a problem with this part or something > > else, I haven't really had a chance to get back to it and check it out." > > > > I am awaiting the Model Number / chassis Number of the Set to see if this > > symptom is common , but was wondering if anyone here thinks the HV Block > > would be causing this? Or if anyone else has bought generics from them, > and > > have comments to share? > > > > I basicly stopped ordering from ASTI because of VERY Poor Customer Service > & > > an Attitute from the guy who answers calls. I know from another Group > there > > have been problems with some Flybacks they sell for monitors, but if ALL > > their products are junk, I dont see how they can remain in operation. > > > > Steve Hearns > > Technotronic Dimensions, NY (USA) > > 1-877-817-9885 (Voice / Fax US Only) > > WWW.TECHNOTRONIC-DIMENSIONS.COM > > > > > **************************************************************************** > * > > CHECK OUT THE NEW CHATROOM! Just login and click on chat! > > http://www.tech-assist.org/secure/tip/main.htm > > The Tech Address Book: > > http://www.tech-assist.org/secure/tip/contact.htm > > Add a Repair Tip Here, or Change/Remove your Email Address: > > http://www.tech-assist.org/secure/tip/main.htm > > Lost Password: > > http://www.tech-assist.org and select "Lost your Login Info?". > > Email Archives: > > //www.freelists.org/archives/techassist/ > > **************************************************************************** * > CHECK OUT THE NEW CHATROOM! Just login and click on chat! > http://www.tech-assist.org/secure/tip/main.htm > The Tech Address Book: > http://www.tech-assist.org/secure/tip/contact.htm > Add a Repair Tip Here, or Change/Remove your Email Address: > http://www.tech-assist.org/secure/tip/main.htm > Lost Password: > http://www.tech-assist.org and select "Lost your Login Info?". > Email Archives: > //www.freelists.org/archives/techassist/ > ***************************************************************************** CHECK OUT THE NEW CHATROOM! Just login and click on chat! http://www.tech-assist.org/secure/tip/main.htm The Tech Address Book: http://www.tech-assist.org/secure/tip/contact.htm Add a Repair Tip Here, or Change/Remove your Email Address: http://www.tech-assist.org/secure/tip/main.htm Lost Password: http://www.tech-assist.org and select "Lost your Login Info?". Email Archives: //www.freelists.org/archives/techassist/