[TechAssist] Re: ASTI HV Block
- From: "D Thunhurst" <dthunhurst@xxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Wed, 25 Jun 2003 15:20:41 -0600
I had a problem with two flybacks from Asti for Mitsubishi. The first one
was a 20" set. The original fly had a burn down the side arcing to the heat
sink. I could isolate the heat sink from the flyback and the set would work
just fine but I couldn't send it out that way. I got the replacement from
Asti but it wouldn't even come close to focusing. I contacted them and
received the RA# and sent the one back that would not focus. I couple of
weeks later I received another one with a charge on it. They claimed they
don't issue credit immediately. That one didn't focus either. They
informed me that I was the only one that had that problem but send the old
flyback in and they would match it up. A few weeks later I received a
flyback from them and this time it worked.
The second one was for a 26" Mitsubishi. I received the new one but there
was no way in Hell it would ever fit. The shape was drastically different.
Pins would not line up to the PC board, electrolytics would not clear the
body of the flyback as well as a horizontal centering switch. I talked to
Joe at Asti and again was informed that I didn't know what I was doing as I
was the only one to have this problem. He the asked what I wanted him to
do. Well... supply me the right one, Right??. Again, he informed me this
was the right one and he could give me a refund upon returning it to them..
Again, the RA#, etc. This was in February. I still don't have my credit.
I ended up waiting for CRC to manufacture one. It fit, set gone.
It is extremely hard to work with companies with bad attitudes.
Daryl
Daryl's TV
3310 Dyer St.
El Paso, TX 79930
915-565-9184
915-564-1024 Fax
dthunhurst@xxxxxxx
http://dynacomp.freeyellow.com
-----Original Message-----
From: repair1 <repair1@xxxxxxxxxxxxx>
To: techassist@xxxxxxxxxxxxx <techassist@xxxxxxxxxxxxx>
Date: Wednesday, June 25, 2003 10:42 AM
Subject: [TechAssist] Re: ASTI HV Block
>I quit buying from asti several years ago, first of all the tech or
>whatever scott was, had the personality of a wet dish rag, was arrogant
and
>extremely condescending , totaly different from Henry who I thought owned
>company, It started back when the oem rca splitter was nla, this scott
>fellow told me that he had 2 beta test samples, he would ship me one, no,
>it was not free, as a matter of fact I paid $80 for it, a few weeks later
>they were selling them for about $30 , I called to complain, and the
>response was feel lucky I got one, well, I tried them one more time, I
>ordered an aftermarket fly for zenith projo, (I had picked unit up,was 70
>mile round trip), it lasted 1 hour, I ordered another one, same thing, so I
>called and spoke to scott, He promptly informed me that there had to be
>something wrong with set and that I probably did not understand the basics
>of flyback scan system, and that I was only one to complain, they refunded
>my money, I ordered one from crc, it worked, AND I HAVE NEVER, NOR SHALL I
>EVER ORDER ANYTHING FROM ASTI.!!!!!
>
>charles betzler
>Best Electronics
>repair1@xxxxxxxxxxxxx
>----- Original Message -----
>From: "techforce" <techforce@xxxxxxxxxxxx>
>To: <techassist@xxxxxxxxxxxxx>
>Sent: Wednesday, June 25, 2003 10:37 AM
>Subject: [TechAssist] ASTI HV Block
>
>
>> A While ago I got an HV Block from ASTI Magnetics in NJ. Its a Sub for a
>> Hitachi Part Which is NLA. OEM No: 173494.
>>
>> The Shop I got it for says the Following:
>>
>> "After I put in the part it worked O.K., but a week later I started
>> having trouble with the power supply shutting down. You could turn on the
>> set cold and it would work for about 20 minutes and than suddenly shut
>> down, and than sometimes about 30 minutes later it would start back up
>> again etc. I don't know if it is a problem with this part or something
>> else, I haven't really had a chance to get back to it and check it out."
>>
>> I am awaiting the Model Number / chassis Number of the Set to see if this
>> symptom is common , but was wondering if anyone here thinks the HV Block
>> would be causing this? Or if anyone else has bought generics from them,
>and
>> have comments to share?
>>
>> I basicly stopped ordering from ASTI because of VERY Poor Customer
Service
>&
>> an Attitute from the guy who answers calls. I know from another Group
>there
>> have been problems with some Flybacks they sell for monitors, but if ALL
>> their products are junk, I dont see how they can remain in operation.
>>
>> Steve Hearns
>> Technotronic Dimensions, NY (USA)
>> 1-877-817-9885 (Voice / Fax US Only)
>> WWW.TECHNOTRONIC-DIMENSIONS.COM
>>
>>
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