[amayausers] Re: HoopTech question 6.5x7 window
- From: "Jeff Banks" <banksje@xxxxxxxxxxx>
- To: <amayausers@xxxxxxxxxxxxx>
- Date: Thu, 4 Nov 2004 08:07:33 -0700
Wendy,
Melco is currently working on the Hoop Definition for this hoop. When it is
complete, and testing done to insure other factors may not cause damage as
well, it will be released. To be honest with you, I feel there are issues
that should be corrected and re-designed before use on ANY machine.
Perhaps other questions to ask are, why did Hoop Tech not approach Melco
BEFORE they released it and ask for the definition so they could supply it
with the hoop when sold to a Melco customer? Why are they not responsible
for damage to the machine because they are selling you a device that can
cause damage if not used properly used, and not supplying you with the
information to use it properly! Why did Hoop Tech NOT TEST it and perhaps
include a warning about its use? Why does it become Melco's responsibility
to protect you from 3 rd party attachments? Why is it Melco's responsibility
to make their machine compatible to a 3rd party device in ANY way at all?
Melco had no input to Hoop Tech on its compatibility, usability, cautions,
design, etc. to make it usable on the Amaya machine. Melco was not asked if
it would work properly without damage to the machine, nor if it would be an
acceptable device. What about its weight and running at high speeds etc.?
there are many factors involved. I feel it is very irresponsible for any
company to release a device of this kind without these answers before hand.
Jeff Banks
Melco Embroidery Systems
----- Original Message -----
From: "wl solomonson" <wlsolomonson@xxxxxxxxxxx>
To: <amayausers@xxxxxxxxxxxxx>
Sent: Thursday, November 04, 2004 7:14 AM
Subject: [amayausers] Re: HoopTech question 6.5x7 window
> Frank & Ed & any other Melco person out there,
> Why doesn't Melco resolve the issue by endorsing HoopTech and providing
> the
> hoop setup definitions like they do for Fast Frames? Seems to me this
> would
> prevent the needlecase problem as well as giving those of us in the
> industry
> an opportunity to use the HoopTech and prevent repetitive stress on our
> hands from hooping those "hard to hoop" items. Or is there another reason
> this in not done? I'm going to call and ask why, hopefully someone can
> give
> me a logical answer.
> Wendy
> Itchin' To Stitch
> MN
>
>>From: "frank davis" <fadavis@xxxxxxxxxxxx>
>>Reply-To: amayausers@xxxxxxxxxxxxx
>>To: <amayausers@xxxxxxxxxxxxx>
>>Subject: [amayausers] Re: HoopTech question 6.5x7 window
>>Date: Wed, 3 Nov 2004 21:47:30 -0500
>>
>>Wendy
>>Melco strongly recommends against Hoop Tech. I was in Denver last week
>>and
>>a machine came in that slammed the needle case with a Hoop Tech. The
>>needle
>>case had to be replaced. $2100 plus labor. Be careful using it.
>>
>>Frank
>>Force Ten Embroidery
>>Amaya Tech & owner
>>----- Original Message -----
>>From: "Itchin To Stitch" <itchin@xxxxxxxxxxxxxxx>
>>To: <amayausers@xxxxxxxxxxxxx>
>>Sent: Wednesday, November 03, 2004 10:43 AM
>>Subject: [amayausers] HoopTech question 6.5x7 window
>>
>>
>> > Ed,
>> > Thanks for the words of advice. I actually know another Amaya user that
>> > had
>> > the needle case "accident". Some how he was able to fix it himself.
>> > Because
>> > of his words of warning I am extremely careful when I use the HoopTech
>>on
>> > my
>> > machine thus my request for the offsets on the large window. I don't
>>want
>> > to
>> > make a mistake and calculate something that isn't right and oops, there
>> > goes
>> > the needlecase. The hoop setup directions in the Amaya user manual are
>>too
>> > vague for me and I guess if what you say is acurate no one at Melco
>> > will
>> > be
>> > willing to help me either. Unfortunately this happens an awful lot when
>> > consumers make an expensive purchase, there is always a loophole so the
>> > company doesn't have to stand behind a product. I guess this is where
>>the
>> > buyer beware warning comes in to play. No one responded to my request
>> > for
>> > the offsets so I'm stuck using a hoop for this job and that is another
>> > issue
>> > altogether!
>> > Wendy
>> > Itchin' To Stitch
>> > MN
>> >
>> > ----- Original Message -----
>> > From: "E. Orantes" <e3m@xxxxxxx>
>> > To: <amayausers@xxxxxxxxxxxxx>
>> > Sent: Wednesday, November 03, 2004 9:02 AM
>> > Subject: [amayausers] Re: 2 questions
>> >
>> >
>> >> Wendy,
>> >> Although the HoopTech (yellow) hooping system is a wonderful tool, you
>> > must
>> >> be very aware of what you are about to embark upon. By no means is
>>this
>> > to
>> >> scare you into not using it but be very cautious when you do...
>> >> First off, I have heard that this Hooptech system (and any knock-off's
>> > like
>> >> it) are not authorized Melco hoops and if any damage results to your
>> >> Amaya
>> >> because of it, you will instantly void your warranty. (Please verify
>>for
>> >> yourself with Melco as this is simply what I heard).
>> >> Now, what damage am I speaking of???? If I remember correctly, that
>> >> hooping system has a "Y" offset of -3 inches. What this means is that
>>if
>> >> you don't set up the hoops for this system correctly, or possibly
>>forget
>> > to
>> >> tell your Amaya you are using a hoop with the correct settings, then
>>what
>> >> could possibly happen, and has happened to a few people I know, is
>> >> that
>> > when
>> >> you do something like "hoop center", the machine drives the hoop to
>>what
>> > it
>> >> knows to be the normal hoop center. But because of the large size of
>> >> this
>> >> hooping system and the fact that there is a negative "Y" offset, the
>>hoop
>> >> may in fact be driven forward into the back of your needle case and
>>push
>> > it
>> >> off of it's support rails. This is definitely not a good thing and
>>will
>> >> require somewhere in the neighborhood of about $1000 or more out of
>>your
>> >> pocket to have a technician fix. Sometimes the damage may be so much
>> >> that
>> >> an entire new needle case will be needed.
>> >> The rule of thumb for this, and other hoops like them are to never
>>power
>> >> your machine, up or down, with this device on your machine. You also
>> >> must
>> >> verify, and adjust if necessary, the height of the hoop so that the
>>hoops
>> >> are not too high off the needle plate. Ultimately, with every hoop,
>>the
>> >> fabric is supposed to ride on the surface of the needle plate as you
>>sew.
>> >> Otherwise flagging will result. Since this device was created to fit
>> >> just
>> >> about all machines, you must take it upon yourself to make sure that
>> >> it
>> >> is
>> >> set correctly to your machine.
>> >> With that said, if you do everything you're supposed to and are a
>> >> cautious
>> >> individual, this is an incredible tool and allows you to embroider a
>> >> great
>> >> number of items you ordinarily wouldn't have been able to hoop before.
>>I
>> > am
>> >> an advocate of the hooptech system, but I just hate to see accidents
>> > happen.
>> >> Best of luck to you.
>> >> Ed Orantes
>> >> Amaya Tech & Owner
>> >> New Orleans, La.
>> >> 504-258-6260
>> >>
>> >>
>> >> -----Original Message-----
>> >> From: amayausers-bounce@xxxxxxxxxxxxx
>> >> [mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of Itchin To Stitch
>> >> Sent: Monday, October 25, 2004 9:17 PM
>> >> To: Amaya User Group
>> >> Subject: [amayausers] 2 questions
>> >>
>> >>
>> >> Tonight when I turned on my machine and it moved to needle 9 there was
>>a
>> >> loud snapping noise. When I moved the needle case back and forth it
>>made
>> > the
>> >> same noise as it went past needle #11. I couldn't see anything obvious
>> > that
>> >> was causing the noise so I turned the machine off and then powered it
>>up
>> >> again. Again the same snapping noise and then the noise disappeared.
>>The
>> >> machine was sewing fine last Tuesday when I last used it and I had no
>> >> obvious problems with it. Any ideas on this one????
>> >> 2nd question ----- Does anyone use the 7.5"x6" HoopTech window on
>> >> their
>> >> Amaya? I bought one at the ISS in Atlanta last week and would like to
>>get
>> >> the hoop setup dimensions if anyone is willing to share.
>> >> Thanks!
>> >> Wendy
>> >> Itchin' To Stitch
>> >> MN
>> >>
>> >>
>> >>
>> >>
>> >
>> >
>> >
>>
>>
>>
>
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