[amayausers] Re: HoopTech question 6.5x7 window

I don't think Jeff was trying to hammer anyone.  He is just showing Melco's
side of the story and I couldn't agree with him more.

I had my hooptech on my EMT the other day and had the clamp up and tried to
change needles.  The clamp caught on a presser foot and put my color index
off.  No big deal, I adjusted the screw and went on.  When I went to trace
the design I had the needle down (you can push the needle down for tracing
on a EMT as it doesn't have a laser for guidance) and the machine went to
set home instead of tracing.  Bent my needle bar and broke the needle.  I
got lucky it only did that damage.  I guess my point is be very careful when
using the clamping systems.

Aaron Sargent
The Linen Barn
linen@xxxxxxxxxxx
Medford, Oregon
----- Original Message ----- 
From: "John Yaglenski" <john@xxxxxxxxxxxxx>
To: <amayausers@xxxxxxxxxxxxx>
Sent: Thursday, November 04, 2004 7:30 AM
Subject: [amayausers] Re: HoopTech question 6.5x7 window


> Another question.... Why doesn't melco offer a hoop like this.  Are they
> working on anything similar?
>
> Jeff, your questions and responses are all legitimate, but there
> definately is a need for this type of product as wendy explained.
>
> I don't think its fair to hammer her like that.
>
>
>
> On Thu, 4 Nov 2004 10:08 am, Jeff Banks wrote:
> > Wendy,
> >
> >  Melco is currently working on the Hoop Definition for this hoop. When
> > it is
> > complete, and testing done to insure other factors may not cause damage
> > as
> > well, it will be released. To be honest with you, I feel there are
> > issues
> > that should be corrected and re-designed before use on ANY machine.
> >
> >  Perhaps other questions to ask are, why did Hoop Tech not approach
> > Melco
> > BEFORE they released it and ask for the definition so they could supply
> > it
> > with the hoop when sold to a Melco customer? Why are they not
> > responsible
> > for damage to the machine because they are selling you a device that
> > can
> > cause damage if not used properly used, and not supplying you with the
> > information to use it properly! Why did Hoop Tech NOT TEST it and
> > perhaps
> > include a warning about its use? Why does it become Melco's
> > responsibility
> > to protect you from 3 rd party attachments? Why is it Melco's
> > responsibility
> > to make their machine compatible to a 3rd party device in ANY way at
> > all?
> > Melco had no input to Hoop Tech on its compatibility, usability,
> > cautions,
> > design, etc. to make it usable on the Amaya machine. Melco was not
> > asked if
> > it would work properly without damage to the machine, nor if it would
> > be an
> > acceptable device. What about its weight and running at high speeds
> > etc.?
> > there are many factors involved. I feel it is very irresponsible for
> > any
> > company to release a device of this kind without these answers before
> > hand.
> >
> > Jeff Banks
> >  Melco Embroidery Systems
> >
> >
> >
> > ----- Original Message -----
> > From: "wl solomonson" <wlsolomonson@xxxxxxxxxxx>
> > To: <amayausers@xxxxxxxxxxxxx>
> > Sent: Thursday, November 04, 2004 7:14 AM
> > Subject: [amayausers] Re: HoopTech question 6.5x7 window
> >
> >
> >>  Frank & Ed & any other Melco person out there,
> >>  Why doesn't Melco resolve the issue by endorsing HoopTech and
> >> providing
> >>  the
> >>  hoop setup definitions like they do for Fast Frames? Seems to me this
> >>  would
> >>  prevent the needlecase problem as well as giving those of us in the
> >>  industry
> >>  an opportunity to use the HoopTech and prevent repetitive stress on
> >> our
> >>  hands from hooping those "hard to hoop" items.  Or is there another
> >> reason
> >>  this in not done? I'm going to call and ask why, hopefully someone can
> >>  give
> >>  me a logical answer.
> >>  Wendy
> >>  Itchin' To Stitch
> >>  MN
> >>
> >>> From: "frank davis" <fadavis@xxxxxxxxxxxx>
> >>> Reply-To: amayausers@xxxxxxxxxxxxx
> >>> To: <amayausers@xxxxxxxxxxxxx>
> >>> Subject: [amayausers] Re: HoopTech question 6.5x7 window
> >>> Date: Wed, 3 Nov 2004 21:47:30 -0500
> >>>
> >>> Wendy
> >>> Melco strongly recommends against Hoop Tech.  I was in Denver last
week
> >>> and
> >>> a machine came in that slammed the needle case with a Hoop Tech.  The
> >>> needle
> >>> case had to be replaced.  $2100 plus labor.  Be careful using it.
> >>>
> >>> Frank
> >>> Force Ten Embroidery
> >>> Amaya Tech & owner
> >>> ----- Original Message -----
> >>> From: "Itchin To Stitch" <itchin@xxxxxxxxxxxxxxx>
> >>> To: <amayausers@xxxxxxxxxxxxx>
> >>> Sent: Wednesday, November 03, 2004 10:43 AM
> >>> Subject: [amayausers] HoopTech question 6.5x7 window
> >>>
> >>>
> >>>  > Ed,
> >>>  > Thanks for the words of advice. I actually know another Amaya user
> >>> that
> >>>  > had
> >>>  > the needle case "accident". Some how he was able to fix it himself.
> >>>  > Because
> >>>  > of his words of warning I am extremely careful when I use the
> >>> HoopTech
> >>> on
> >>>  > my
> >>>  > machine thus my request for the offsets on the large window. I
don't
> >>> want
> >>>  > to
> >>>  > make a mistake and calculate something that isn't right and oops,
> >>> there
> >>>  > goes
> >>>  > the needlecase. The hoop setup directions in the Amaya user manual
> >>> are
> >>> too
> >>>  > vague for me and I guess if what you say is acurate no one at Melco
> >>>  > will
> >>>  > be
> >>>  > willing to help me either. Unfortunately this happens an awful lot
> >>> when
> >>>  > consumers make an expensive purchase, there is always a loophole
> >>> so the
> >>>  > company doesn't have to stand behind a product. I guess this is
> >>> where
> >>> the
> >>>  > buyer beware warning comes in to play.   No one responded to my
> >>> request
> >>>  > for
> >>>  > the offsets so I'm stuck using a hoop for this job and that is
> >>> another
> >>>  > issue
> >>>  > altogether!
> >>>  > Wendy
> >>>  > Itchin' To Stitch
> >>>  > MN
> >>>  >
> >>>  > ----- Original Message -----
> >>>  > From: "E. Orantes" <e3m@xxxxxxx>
> >>>  > To: <amayausers@xxxxxxxxxxxxx>
> >>>  > Sent: Wednesday, November 03, 2004 9:02 AM
> >>>  > Subject: [amayausers] Re: 2 questions
> >>>  >
> >>>  >
> >>>  >> Wendy,
> >>>  >> Although the HoopTech (yellow) hooping system is a wonderful
> >>> tool, you
> >>>  > must
> >>>  >> be very aware of what you are about to embark upon.  By no means
is
> >>> this
> >>>  > to
> >>>  >> scare you into not using it but be very cautious when you do...
> >>>  >> First off, I have heard that this Hooptech system (and any
> >>> knock-off's
> >>>  > like
> >>>  >> it) are not authorized Melco hoops and if any damage results to
> >>> your
> >>>  >> Amaya
> >>>  >> because of it, you will instantly void your warranty.  (Please
> >>> verify
> >>> for
> >>>  >> yourself with Melco as this is simply what I heard).
> >>>  >> Now, what damage am I speaking of????  If I remember correctly,
> >>> that
> >>>  >> hooping system has a "Y" offset of -3 inches.  What this means is
> >>> that
> >>> if
> >>>  >> you don't set up the hoops for this system correctly, or possibly
> >>> forget
> >>>  > to
> >>>  >> tell your Amaya you are using a hoop with the correct settings,
> >>> then
> >>> what
> >>>  >> could possibly happen, and has happened to a few people I know, is
> >>>  >> that
> >>>  > when
> >>>  >> you do something like "hoop center", the machine drives the hoop
to
> >>> what
> >>>  > it
> >>>  >> knows to be the normal hoop center.  But because of the large
> >>> size of
> >>>  >> this
> >>>  >> hooping system and the fact that there is a negative "Y" offset,
> >>> the
> >>> hoop
> >>>  >> may in fact be driven forward into the back of your needle case
and
> >>> push
> >>>  > it
> >>>  >> off of it's support rails.  This is definitely not a good thing
and
> >>> will
> >>>  >> require somewhere in the neighborhood of about $1000 or more out
of
> >>> your
> >>>  >> pocket to have a technician fix.  Sometimes the damage may be so
> >>> much
> >>>  >> that
> >>>  >> an entire new needle case will be needed.
> >>>  >> The rule of thumb for this, and other hoops like them are to never
> >>> power
> >>>  >> your machine, up or down, with this device on your machine.  You
> >>> also
> >>>  >> must
> >>>  >> verify, and adjust if necessary, the height of the hoop so that
the
> >>> hoops
> >>>  >> are not too high off the needle plate.  Ultimately, with every
> >>> hoop,
> >>> the
> >>>  >> fabric is supposed to ride on the surface of the needle plate as
> >>> you
> >>> sew.
> >>>  >> Otherwise flagging will result.  Since this device was created to
> >>> fit
> >>>  >> just
> >>>  >> about all machines, you must take it upon yourself to make sure
> >>> that
> >>>  >> it
> >>>  >> is
> >>>  >> set correctly to your machine.
> >>>  >> With that said, if you do everything you're supposed to and are a
> >>>  >> cautious
> >>>  >> individual, this is an incredible tool and allows you to
> >>> embroider a
> >>>  >> great
> >>>  >> number of items you ordinarily wouldn't have been able to hoop
> >>> before.
> >>> I
> >>>  > am
> >>>  >> an advocate of the hooptech system, but I just hate to see
> >>> accidents
> >>>  > happen.
> >>>  >> Best of luck to you.
> >>>  >> Ed Orantes
> >>>  >> Amaya Tech & Owner
> >>>  >> New Orleans, La.
> >>>  >> 504-258-6260
> >>>  >>
> >>>  >>
> >>>  >> -----Original Message-----
> >>>  >> From: amayausers-bounce@xxxxxxxxxxxxx
> >>>  >> [mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of Itchin To
> >>> Stitch
> >>>  >> Sent: Monday, October 25, 2004 9:17 PM
> >>>  >> To: Amaya User Group
> >>>  >> Subject: [amayausers] 2 questions
> >>>  >>
> >>>  >>
> >>>  >> Tonight when I turned on my machine and it moved to needle 9
> >>> there was
> >>> a
> >>>  >> loud snapping noise. When I moved the needle case back and forth
it
> >>> made
> >>>  > the
> >>>  >> same noise as it went past needle #11. I couldn't see anything
> >>> obvious
> >>>  > that
> >>>  >> was causing the noise so I turned the machine off and then
> >>> powered it
> >>> up
> >>>  >> again. Again the same snapping noise and then the noise
> >>> disappeared.
> >>> The
> >>>  >> machine was sewing fine last Tuesday when I last used it and I
> >>> had no
> >>>  >> obvious problems with it. Any ideas on this one????
> >>>  >> 2nd question ----- Does anyone use the 7.5"x6" HoopTech window on
> >>>  >> their
> >>>  >> Amaya? I bought one at the ISS in Atlanta last week and would
> >>> like to
> >>> get
> >>>  >> the hoop setup dimensions if anyone is willing to share.
> >>>  >> Thanks!
> >>>  >> Wendy
> >>>  >> Itchin' To Stitch
> >>>  >> MN
> >>>  >>
> >>>  >>
> >>>  >>
> >>>  >>
> >>>  >
> >>>  >
> >>>  >
> >>>
> >>>
> >>>
> >>
> >>  _________________________________________________________________
> >>  Check out Election 2004 for up-to-date election news, plus voter
> >> tools and
> >>  more! http://special.msn.com/msn/election2004.armx
> >>
> >>
> ----
> John Yaglenski
> President/Chief Executive Officer
> Levelbest Communications
>
> i: http://www.levelbest.com
> e: john@xxxxxxxxxxxxx
>
> active website design . web hosting . content driven websites
>
>

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