[amayausers] Re: HoopTech question 6.5x7 window
- From: "John Yaglenski" <john@xxxxxxxxxxxxx>
- To: <amayausers@xxxxxxxxxxxxx>
- Date: Thu, 4 Nov 2004 11:32:58 -0500
Sorry Aaron:
We will have to agree to disagree. She asked an innocent question and the
response was a little curt. Like I said, I understand where Jeff was coming
from. Just thought the response could have been a little more pleasant.
John
-----Original Message-----
From: amayausers-bounce@xxxxxxxxxxxxx
[mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of Linen Barn
Sent: Thursday, November 04, 2004 10:41 AM
To: amayausers@xxxxxxxxxxxxx
Subject: [amayausers] Re: HoopTech question 6.5x7 window
I don't think Jeff was trying to hammer anyone. He is just showing Melco's
side of the story and I couldn't agree with him more.
I had my hooptech on my EMT the other day and had the clamp up and tried to
change needles. The clamp caught on a presser foot and put my color index
off. No big deal, I adjusted the screw and went on. When I went to trace
the design I had the needle down (you can push the needle down for tracing
on a EMT as it doesn't have a laser for guidance) and the machine went to
set home instead of tracing. Bent my needle bar and broke the needle. I
got lucky it only did that damage. I guess my point is be very careful when
using the clamping systems.
Aaron Sargent
The Linen Barn
linen@xxxxxxxxxxx
Medford, Oregon
----- Original Message -----
From: "John Yaglenski" <john@xxxxxxxxxxxxx>
To: <amayausers@xxxxxxxxxxxxx>
Sent: Thursday, November 04, 2004 7:30 AM
Subject: [amayausers] Re: HoopTech question 6.5x7 window
> Another question.... Why doesn't melco offer a hoop like this. Are they
> working on anything similar?
>
> Jeff, your questions and responses are all legitimate, but there
> definately is a need for this type of product as wendy explained.
>
> I don't think its fair to hammer her like that.
>
>
>
> On Thu, 4 Nov 2004 10:08 am, Jeff Banks wrote:
> > Wendy,
> >
> > Melco is currently working on the Hoop Definition for this hoop. When
> > it is
> > complete, and testing done to insure other factors may not cause damage
> > as
> > well, it will be released. To be honest with you, I feel there are
> > issues
> > that should be corrected and re-designed before use on ANY machine.
> >
> > Perhaps other questions to ask are, why did Hoop Tech not approach
> > Melco
> > BEFORE they released it and ask for the definition so they could supply
> > it
> > with the hoop when sold to a Melco customer? Why are they not
> > responsible
> > for damage to the machine because they are selling you a device that
> > can
> > cause damage if not used properly used, and not supplying you with the
> > information to use it properly! Why did Hoop Tech NOT TEST it and
> > perhaps
> > include a warning about its use? Why does it become Melco's
> > responsibility
> > to protect you from 3 rd party attachments? Why is it Melco's
> > responsibility
> > to make their machine compatible to a 3rd party device in ANY way at
> > all?
> > Melco had no input to Hoop Tech on its compatibility, usability,
> > cautions,
> > design, etc. to make it usable on the Amaya machine. Melco was not
> > asked if
> > it would work properly without damage to the machine, nor if it would
> > be an
> > acceptable device. What about its weight and running at high speeds
> > etc.?
> > there are many factors involved. I feel it is very irresponsible for
> > any
> > company to release a device of this kind without these answers before
> > hand.
> >
> > Jeff Banks
> > Melco Embroidery Systems
> >
> >
> >
> > ----- Original Message -----
> > From: "wl solomonson" <wlsolomonson@xxxxxxxxxxx>
> > To: <amayausers@xxxxxxxxxxxxx>
> > Sent: Thursday, November 04, 2004 7:14 AM
> > Subject: [amayausers] Re: HoopTech question 6.5x7 window
> >
> >
> >> Frank & Ed & any other Melco person out there,
> >> Why doesn't Melco resolve the issue by endorsing HoopTech and
> >> providing
> >> the
> >> hoop setup definitions like they do for Fast Frames? Seems to me this
> >> would
> >> prevent the needlecase problem as well as giving those of us in the
> >> industry
> >> an opportunity to use the HoopTech and prevent repetitive stress on
> >> our
> >> hands from hooping those "hard to hoop" items. Or is there another
> >> reason
> >> this in not done? I'm going to call and ask why, hopefully someone can
> >> give
> >> me a logical answer.
> >> Wendy
> >> Itchin' To Stitch
> >> MN
> >>
> >>> From: "frank davis" <fadavis@xxxxxxxxxxxx>
> >>> Reply-To: amayausers@xxxxxxxxxxxxx
> >>> To: <amayausers@xxxxxxxxxxxxx>
> >>> Subject: [amayausers] Re: HoopTech question 6.5x7 window
> >>> Date: Wed, 3 Nov 2004 21:47:30 -0500
> >>>
> >>> Wendy
> >>> Melco strongly recommends against Hoop Tech. I was in Denver last
week
> >>> and
> >>> a machine came in that slammed the needle case with a Hoop Tech. The
> >>> needle
> >>> case had to be replaced. $2100 plus labor. Be careful using it.
> >>>
> >>> Frank
> >>> Force Ten Embroidery
> >>> Amaya Tech & owner
> >>> ----- Original Message -----
> >>> From: "Itchin To Stitch" <itchin@xxxxxxxxxxxxxxx>
> >>> To: <amayausers@xxxxxxxxxxxxx>
> >>> Sent: Wednesday, November 03, 2004 10:43 AM
> >>> Subject: [amayausers] HoopTech question 6.5x7 window
> >>>
> >>>
> >>> > Ed,
> >>> > Thanks for the words of advice. I actually know another Amaya user
> >>> that
> >>> > had
> >>> > the needle case "accident". Some how he was able to fix it himself.
> >>> > Because
> >>> > of his words of warning I am extremely careful when I use the
> >>> HoopTech
> >>> on
> >>> > my
> >>> > machine thus my request for the offsets on the large window. I
don't
> >>> want
> >>> > to
> >>> > make a mistake and calculate something that isn't right and oops,
> >>> there
> >>> > goes
> >>> > the needlecase. The hoop setup directions in the Amaya user manual
> >>> are
> >>> too
> >>> > vague for me and I guess if what you say is acurate no one at Melco
> >>> > will
> >>> > be
> >>> > willing to help me either. Unfortunately this happens an awful lot
> >>> when
> >>> > consumers make an expensive purchase, there is always a loophole
> >>> so the
> >>> > company doesn't have to stand behind a product. I guess this is
> >>> where
> >>> the
> >>> > buyer beware warning comes in to play. No one responded to my
> >>> request
> >>> > for
> >>> > the offsets so I'm stuck using a hoop for this job and that is
> >>> another
> >>> > issue
> >>> > altogether!
> >>> > Wendy
> >>> > Itchin' To Stitch
> >>> > MN
> >>> >
> >>> > ----- Original Message -----
> >>> > From: "E. Orantes" <e3m@xxxxxxx>
> >>> > To: <amayausers@xxxxxxxxxxxxx>
> >>> > Sent: Wednesday, November 03, 2004 9:02 AM
> >>> > Subject: [amayausers] Re: 2 questions
> >>> >
> >>> >
> >>> >> Wendy,
> >>> >> Although the HoopTech (yellow) hooping system is a wonderful
> >>> tool, you
> >>> > must
> >>> >> be very aware of what you are about to embark upon. By no means
is
> >>> this
> >>> > to
> >>> >> scare you into not using it but be very cautious when you do...
> >>> >> First off, I have heard that this Hooptech system (and any
> >>> knock-off's
> >>> > like
> >>> >> it) are not authorized Melco hoops and if any damage results to
> >>> your
> >>> >> Amaya
> >>> >> because of it, you will instantly void your warranty. (Please
> >>> verify
> >>> for
> >>> >> yourself with Melco as this is simply what I heard).
> >>> >> Now, what damage am I speaking of???? If I remember correctly,
> >>> that
> >>> >> hooping system has a "Y" offset of -3 inches. What this means is
> >>> that
> >>> if
> >>> >> you don't set up the hoops for this system correctly, or possibly
> >>> forget
> >>> > to
> >>> >> tell your Amaya you are using a hoop with the correct settings,
> >>> then
> >>> what
> >>> >> could possibly happen, and has happened to a few people I know, is
> >>> >> that
> >>> > when
> >>> >> you do something like "hoop center", the machine drives the hoop
to
> >>> what
> >>> > it
> >>> >> knows to be the normal hoop center. But because of the large
> >>> size of
> >>> >> this
> >>> >> hooping system and the fact that there is a negative "Y" offset,
> >>> the
> >>> hoop
> >>> >> may in fact be driven forward into the back of your needle case
and
> >>> push
> >>> > it
> >>> >> off of it's support rails. This is definitely not a good thing
and
> >>> will
> >>> >> require somewhere in the neighborhood of about $1000 or more out
of
> >>> your
> >>> >> pocket to have a technician fix. Sometimes the damage may be so
> >>> much
> >>> >> that
> >>> >> an entire new needle case will be needed.
> >>> >> The rule of thumb for this, and other hoops like them are to never
> >>> power
> >>> >> your machine, up or down, with this device on your machine. You
> >>> also
> >>> >> must
> >>> >> verify, and adjust if necessary, the height of the hoop so that
the
> >>> hoops
> >>> >> are not too high off the needle plate. Ultimately, with every
> >>> hoop,
> >>> the
> >>> >> fabric is supposed to ride on the surface of the needle plate as
> >>> you
> >>> sew.
> >>> >> Otherwise flagging will result. Since this device was created to
> >>> fit
> >>> >> just
> >>> >> about all machines, you must take it upon yourself to make sure
> >>> that
> >>> >> it
> >>> >> is
> >>> >> set correctly to your machine.
> >>> >> With that said, if you do everything you're supposed to and are a
> >>> >> cautious
> >>> >> individual, this is an incredible tool and allows you to
> >>> embroider a
> >>> >> great
> >>> >> number of items you ordinarily wouldn't have been able to hoop
> >>> before.
> >>> I
> >>> > am
> >>> >> an advocate of the hooptech system, but I just hate to see
> >>> accidents
> >>> > happen.
> >>> >> Best of luck to you.
> >>> >> Ed Orantes
> >>> >> Amaya Tech & Owner
> >>> >> New Orleans, La.
> >>> >> 504-258-6260
> >>> >>
> >>> >>
> >>> >> -----Original Message-----
> >>> >> From: amayausers-bounce@xxxxxxxxxxxxx
> >>> >> [mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of Itchin To
> >>> Stitch
> >>> >> Sent: Monday, October 25, 2004 9:17 PM
> >>> >> To: Amaya User Group
> >>> >> Subject: [amayausers] 2 questions
> >>> >>
> >>> >>
> >>> >> Tonight when I turned on my machine and it moved to needle 9
> >>> there was
> >>> a
> >>> >> loud snapping noise. When I moved the needle case back and forth
it
> >>> made
> >>> > the
> >>> >> same noise as it went past needle #11. I couldn't see anything
> >>> obvious
> >>> > that
> >>> >> was causing the noise so I turned the machine off and then
> >>> powered it
> >>> up
> >>> >> again. Again the same snapping noise and then the noise
> >>> disappeared.
> >>> The
> >>> >> machine was sewing fine last Tuesday when I last used it and I
> >>> had no
> >>> >> obvious problems with it. Any ideas on this one????
> >>> >> 2nd question ----- Does anyone use the 7.5"x6" HoopTech window on
> >>> >> their
> >>> >> Amaya? I bought one at the ISS in Atlanta last week and would
> >>> like to
> >>> get
> >>> >> the hoop setup dimensions if anyone is willing to share.
> >>> >> Thanks!
> >>> >> Wendy
> >>> >> Itchin' To Stitch
> >>> >> MN
> >>> >>
> >>> >>
> >>> >>
> >>> >>
> >>> >
> >>> >
> >>> >
> >>>
> >>>
> >>>
> >>
> >> _________________________________________________________________
> >> Check out Election 2004 for up-to-date election news, plus voter
> >> tools and
> >> more! http://special.msn.com/msn/election2004.armx
> >>
> >>
> ----
> John Yaglenski
> President/Chief Executive Officer
> Levelbest Communications
>
> i: http://www.levelbest.com
> e: john@xxxxxxxxxxxxx
>
> active website design . web hosting . content driven websites
>
>
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