[amayausers] Re: HoopTech question 6.5x7 window

Another question.... Why doesn't melco offer a hoop like this.  Are they 
working on anything similar?

Jeff, your questions and responses are all legitimate, but there 
definately is a need for this type of product as wendy explained.

I don't think its fair to hammer her like that.



On Thu, 4 Nov 2004 10:08 am, Jeff Banks wrote:
> Wendy,
>
>  Melco is currently working on the Hoop Definition for this hoop. When 
> it is
> complete, and testing done to insure other factors may not cause damage 
> as
> well, it will be released. To be honest with you, I feel there are 
> issues
> that should be corrected and re-designed before use on ANY machine.
>
>  Perhaps other questions to ask are, why did Hoop Tech not approach 
> Melco
> BEFORE they released it and ask for the definition so they could supply 
> it
> with the hoop when sold to a Melco customer? Why are they not 
> responsible
> for damage to the machine because they are selling you a device that 
> can
> cause damage if not used properly used, and not supplying you with the
> information to use it properly! Why did Hoop Tech NOT TEST it and 
> perhaps
> include a warning about its use? Why does it become Melco's 
> responsibility
> to protect you from 3 rd party attachments? Why is it Melco's 
> responsibility
> to make their machine compatible to a 3rd party device in ANY way at 
> all?
> Melco had no input to Hoop Tech on its compatibility, usability, 
> cautions,
> design, etc. to make it usable on the Amaya machine. Melco was not 
> asked if
> it would work properly without damage to the machine, nor if it would 
> be an
> acceptable device. What about its weight and running at high speeds 
> etc.?
> there are many factors involved. I feel it is very irresponsible for 
> any
> company to release a device of this kind without these answers before 
> hand.
>
> Jeff Banks
>  Melco Embroidery Systems
>
>
>
> ----- Original Message -----
> From: "wl solomonson" <wlsolomonson@xxxxxxxxxxx>
> To: <amayausers@xxxxxxxxxxxxx>
> Sent: Thursday, November 04, 2004 7:14 AM
> Subject: [amayausers] Re: HoopTech question 6.5x7 window
>
>
>>  Frank & Ed & any other Melco person out there,
>>  Why doesn't Melco resolve the issue by endorsing HoopTech and 
>> providing
>>  the
>>  hoop setup definitions like they do for Fast Frames? Seems to me this
>>  would
>>  prevent the needlecase problem as well as giving those of us in the
>>  industry
>>  an opportunity to use the HoopTech and prevent repetitive stress on 
>> our
>>  hands from hooping those "hard to hoop" items.  Or is there another 
>> reason
>>  this in not done? I'm going to call and ask why, hopefully someone can
>>  give
>>  me a logical answer.
>>  Wendy
>>  Itchin' To Stitch
>>  MN
>>
>>> From: "frank davis" <fadavis@xxxxxxxxxxxx>
>>> Reply-To: amayausers@xxxxxxxxxxxxx
>>> To: <amayausers@xxxxxxxxxxxxx>
>>> Subject: [amayausers] Re: HoopTech question 6.5x7 window
>>> Date: Wed, 3 Nov 2004 21:47:30 -0500
>>>
>>> Wendy
>>> Melco strongly recommends against Hoop Tech.  I was in Denver last week
>>> and
>>> a machine came in that slammed the needle case with a Hoop Tech.  The
>>> needle
>>> case had to be replaced.  $2100 plus labor.  Be careful using it.
>>>
>>> Frank
>>> Force Ten Embroidery
>>> Amaya Tech & owner
>>> ----- Original Message -----
>>> From: "Itchin To Stitch" <itchin@xxxxxxxxxxxxxxx>
>>> To: <amayausers@xxxxxxxxxxxxx>
>>> Sent: Wednesday, November 03, 2004 10:43 AM
>>> Subject: [amayausers] HoopTech question 6.5x7 window
>>>
>>>
>>>  > Ed,
>>>  > Thanks for the words of advice. I actually know another Amaya user 
>>> that
>>>  > had
>>>  > the needle case "accident". Some how he was able to fix it himself.
>>>  > Because
>>>  > of his words of warning I am extremely careful when I use the 
>>> HoopTech
>>> on
>>>  > my
>>>  > machine thus my request for the offsets on the large window. I don't
>>> want
>>>  > to
>>>  > make a mistake and calculate something that isn't right and oops, 
>>> there
>>>  > goes
>>>  > the needlecase. The hoop setup directions in the Amaya user manual 
>>> are
>>> too
>>>  > vague for me and I guess if what you say is acurate no one at Melco
>>>  > will
>>>  > be
>>>  > willing to help me either. Unfortunately this happens an awful lot 
>>> when
>>>  > consumers make an expensive purchase, there is always a loophole 
>>> so the
>>>  > company doesn't have to stand behind a product. I guess this is 
>>> where
>>> the
>>>  > buyer beware warning comes in to play.   No one responded to my 
>>> request
>>>  > for
>>>  > the offsets so I'm stuck using a hoop for this job and that is 
>>> another
>>>  > issue
>>>  > altogether!
>>>  > Wendy
>>>  > Itchin' To Stitch
>>>  > MN
>>>  >
>>>  > ----- Original Message -----
>>>  > From: "E. Orantes" <e3m@xxxxxxx>
>>>  > To: <amayausers@xxxxxxxxxxxxx>
>>>  > Sent: Wednesday, November 03, 2004 9:02 AM
>>>  > Subject: [amayausers] Re: 2 questions
>>>  >
>>>  >
>>>  >> Wendy,
>>>  >> Although the HoopTech (yellow) hooping system is a wonderful 
>>> tool, you
>>>  > must
>>>  >> be very aware of what you are about to embark upon.  By no means is
>>> this
>>>  > to
>>>  >> scare you into not using it but be very cautious when you do...
>>>  >> First off, I have heard that this Hooptech system (and any 
>>> knock-off's
>>>  > like
>>>  >> it) are not authorized Melco hoops and if any damage results to 
>>> your
>>>  >> Amaya
>>>  >> because of it, you will instantly void your warranty.  (Please 
>>> verify
>>> for
>>>  >> yourself with Melco as this is simply what I heard).
>>>  >> Now, what damage am I speaking of????  If I remember correctly, 
>>> that
>>>  >> hooping system has a "Y" offset of -3 inches.  What this means is 
>>> that
>>> if
>>>  >> you don't set up the hoops for this system correctly, or possibly
>>> forget
>>>  > to
>>>  >> tell your Amaya you are using a hoop with the correct settings, 
>>> then
>>> what
>>>  >> could possibly happen, and has happened to a few people I know, is
>>>  >> that
>>>  > when
>>>  >> you do something like "hoop center", the machine drives the hoop to
>>> what
>>>  > it
>>>  >> knows to be the normal hoop center.  But because of the large 
>>> size of
>>>  >> this
>>>  >> hooping system and the fact that there is a negative "Y" offset, 
>>> the
>>> hoop
>>>  >> may in fact be driven forward into the back of your needle case and
>>> push
>>>  > it
>>>  >> off of it's support rails.  This is definitely not a good thing and
>>> will
>>>  >> require somewhere in the neighborhood of about $1000 or more out of
>>> your
>>>  >> pocket to have a technician fix.  Sometimes the damage may be so 
>>> much
>>>  >> that
>>>  >> an entire new needle case will be needed.
>>>  >> The rule of thumb for this, and other hoops like them are to never
>>> power
>>>  >> your machine, up or down, with this device on your machine.  You 
>>> also
>>>  >> must
>>>  >> verify, and adjust if necessary, the height of the hoop so that the
>>> hoops
>>>  >> are not too high off the needle plate.  Ultimately, with every 
>>> hoop,
>>> the
>>>  >> fabric is supposed to ride on the surface of the needle plate as 
>>> you
>>> sew.
>>>  >> Otherwise flagging will result.  Since this device was created to 
>>> fit
>>>  >> just
>>>  >> about all machines, you must take it upon yourself to make sure 
>>> that
>>>  >> it
>>>  >> is
>>>  >> set correctly to your machine.
>>>  >> With that said, if you do everything you're supposed to and are a
>>>  >> cautious
>>>  >> individual, this is an incredible tool and allows you to 
>>> embroider a
>>>  >> great
>>>  >> number of items you ordinarily wouldn't have been able to hoop 
>>> before.
>>> I
>>>  > am
>>>  >> an advocate of the hooptech system, but I just hate to see 
>>> accidents
>>>  > happen.
>>>  >> Best of luck to you.
>>>  >> Ed Orantes
>>>  >> Amaya Tech & Owner
>>>  >> New Orleans, La.
>>>  >> 504-258-6260
>>>  >>
>>>  >>
>>>  >> -----Original Message-----
>>>  >> From: amayausers-bounce@xxxxxxxxxxxxx
>>>  >> [mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of Itchin To 
>>> Stitch
>>>  >> Sent: Monday, October 25, 2004 9:17 PM
>>>  >> To: Amaya User Group
>>>  >> Subject: [amayausers] 2 questions
>>>  >>
>>>  >>
>>>  >> Tonight when I turned on my machine and it moved to needle 9 
>>> there was
>>> a
>>>  >> loud snapping noise. When I moved the needle case back and forth it
>>> made
>>>  > the
>>>  >> same noise as it went past needle #11. I couldn't see anything 
>>> obvious
>>>  > that
>>>  >> was causing the noise so I turned the machine off and then 
>>> powered it
>>> up
>>>  >> again. Again the same snapping noise and then the noise 
>>> disappeared.
>>> The
>>>  >> machine was sewing fine last Tuesday when I last used it and I 
>>> had no
>>>  >> obvious problems with it. Any ideas on this one????
>>>  >> 2nd question ----- Does anyone use the 7.5"x6" HoopTech window on
>>>  >> their
>>>  >> Amaya? I bought one at the ISS in Atlanta last week and would 
>>> like to
>>> get
>>>  >> the hoop setup dimensions if anyone is willing to share.
>>>  >> Thanks!
>>>  >> Wendy
>>>  >> Itchin' To Stitch
>>>  >> MN
>>>  >>
>>>  >>
>>>  >>
>>>  >>
>>>  >
>>>  >
>>>  >
>>>
>>>
>>>
>>
>>  _________________________________________________________________
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----
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President/Chief Executive Officer
Levelbest Communications

i: http://www.levelbest.com
e: john@xxxxxxxxxxxxx

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