[amayausers] Re: HoopTech question 6.5x7 window

Okay guys,
        Let's state a few facts.  Sometimes, text is written with and without
emotion and those emotions (or lack of) cannot always be conveyed through
e-mail.  Unless one uses tools such as bold text, all capitals, exclamation
points and the like.  Jeff, I felt like all of your comments were warranted.

        Every company, including the smallest embroidery shop, has an interest 
to
protect themselves from unnecessary legal problems.  Especially today where
everybody's problem is someone else's fault.  This whole Hooptech thing
cannot in any way be considered Melco's problem.  If anything, Melco is
(from what I understand through the grapevine) embracing the facts and
trying to determine the best approach to any troubles associated with this
device .  (Notice how I attempt to protect myself by using parenthesis.  I
only do contract work for Melco and am not a full time employee.  I get a
lot of information from other tech's, customers, and message boards like
this one.)

        I may have failed to mention before that this damage can happen to other
brand name machines as well.  This is a very large hooping device made of
heavy steel.  Any specific questions should be directed to the Hooptech
company.  If Hooptech cannot answer your questions with regard to the Amaya,
then hold off on buying one until they can.  The only warning sticker or
paperwork associated to this Hooping system that I've seen is to not turn
your machine on or off with this hoop on your embroidery machine.  ANY
embroidery machine.  And that's it.  I feel sorry for those guys who aren't
a part of this network and have to learn the hard way.
        Also, no one says we have to embroider everything that comes across our
counters.  Presently, we send away golf bags, leather items, and family
heirlooms like christening gowns generations old and grandma's wedding
dress.  We have learned the hard way that trying to satisfy everyone is not
going to happen.  And from that, we've thought of spinning off another
operation that would do specialized embroidery that charges big bucks for
those crazy and expensive items so we'll be covered, to some degree, if
anything happens unforeseen.  But I tell you, I haven't run across many
embroidery business' like that and maybe there's a reason why.  And I travel
three states.
        Thanks,
Ed Orantes



-----Original Message-----
From: amayausers-bounce@xxxxxxxxxxxxx
[mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of Itchin To Stitch
Sent: Wednesday, November 03, 2004 9:44 AM
To: amayausers@xxxxxxxxxxxxx
Subject: [amayausers] HoopTech question 6.5x7 window


Ed,
Thanks for the words of advice. I actually know another Amaya user that had
the needle case "accident". Some how he was able to fix it himself. Because
of his words of warning I am extremely careful when I use the HoopTech on my
machine thus my request for the offsets on the large window. I don't want to
make a mistake and calculate something that isn't right and oops, there goes
the needlecase. The hoop setup directions in the Amaya user manual are too
vague for me and I guess if what you say is acurate no one at Melco will be
willing to help me either. Unfortunately this happens an awful lot when
consumers make an expensive purchase, there is always a loophole so the
company doesn't have to stand behind a product. I guess this is where the
buyer beware warning comes in to play.   No one responded to my request  for
the offsets so I'm stuck using a hoop for this job and that is another issue
altogether!
Wendy
Itchin' To Stitch
MN

----- Original Message -----
From: "E. Orantes" <e3m@xxxxxxx>
To: <amayausers@xxxxxxxxxxxxx>
Sent: Wednesday, November 03, 2004 9:02 AM
Subject: [amayausers] Re: 2 questions


> Wendy,
> Although the HoopTech (yellow) hooping system is a wonderful tool, you
must
> be very aware of what you are about to embark upon.  By no means is this
to
> scare you into not using it but be very cautious when you do...
> First off, I have heard that this Hooptech system (and any knock-off's
like
> it) are not authorized Melco hoops and if any damage results to your Amaya
> because of it, you will instantly void your warranty.  (Please verify for
> yourself with Melco as this is simply what I heard).
> Now, what damage am I speaking of????  If I remember correctly, that
> hooping system has a "Y" offset of -3 inches.  What this means is that if
> you don't set up the hoops for this system correctly, or possibly forget
to
> tell your Amaya you are using a hoop with the correct settings, then what
> could possibly happen, and has happened to a few people I know, is that
when
> you do something like "hoop center", the machine drives the hoop to what
it
> knows to be the normal hoop center.  But because of the large size of this
> hooping system and the fact that there is a negative "Y" offset, the hoop
> may in fact be driven forward into the back of your needle case and push
it
> off of it's support rails.  This is definitely not a good thing and will
> require somewhere in the neighborhood of about $1000 or more out of your
> pocket to have a technician fix.  Sometimes the damage may be so much that
> an entire new needle case will be needed.
> The rule of thumb for this, and other hoops like them are to never power
> your machine, up or down, with this device on your machine.  You also must
> verify, and adjust if necessary, the height of the hoop so that the hoops
> are not too high off the needle plate.  Ultimately, with every hoop, the
> fabric is supposed to ride on the surface of the needle plate as you sew.
> Otherwise flagging will result.  Since this device was created to fit just
> about all machines, you must take it upon yourself to make sure that it is
> set correctly to your machine.
> With that said, if you do everything you're supposed to and are a cautious
> individual, this is an incredible tool and allows you to embroider a great
> number of items you ordinarily wouldn't have been able to hoop before.  I
am
> an advocate of the hooptech system, but I just hate to see accidents
happen.
> Best of luck to you.
> Ed Orantes
> Amaya Tech & Owner
> New Orleans, La.
> 504-258-6260
>
>
> -----Original Message-----
> From: amayausers-bounce@xxxxxxxxxxxxx
> [mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of Itchin To Stitch
> Sent: Monday, October 25, 2004 9:17 PM
> To: Amaya User Group
> Subject: [amayausers] 2 questions
>
>
> Tonight when I turned on my machine and it moved to needle 9 there was a
> loud snapping noise. When I moved the needle case back and forth it made
the
> same noise as it went past needle #11. I couldn't see anything obvious
that
> was causing the noise so I turned the machine off and then powered it up
> again. Again the same snapping noise and then the noise disappeared. The
> machine was sewing fine last Tuesday when I last used it and I had no
> obvious problems with it. Any ideas on this one????
> 2nd question ----- Does anyone use the 7.5"x6" HoopTech window on their
> Amaya? I bought one at the ISS in Atlanta last week and would like to get
> the hoop setup dimensions if anyone is willing to share.
> Thanks!
> Wendy
> Itchin' To Stitch
> MN
>
>
>
>

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