This message was posted by Linda H on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/cgi-bin/ultimatebb.cgi?/topic/1/964/2.html#000026 Currently in our shop it seems to be hat season (that and horse blankets but that's a whole different area). We had Big Red and now have the XT. We have never had a cap come off, actually I like the single strap better than the previous version. The one thing I do, and I know not everyone will have it available to them is I use the hat heat press on all caps before I sew. It helps to relax the front, especially the seam. No trouble with flex fit hats, just did 1 doz of them last week. I agree with Rod and Ed, you must hoop them tight and use backing, also we insist with our customers on the height of the design not to exceed 2", we can usually work with them and give them what they are looking for. Linda R&J Screenprinting & Embroidery West Branch MI =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================