Hi Damon >when did this happen? Because the last time I spoke to Typetalk, despite >having these new suffix direct number thingies, they told me I'd >still need an account. 2001 since then accounts were not needed because of the new TextDirect service. Just to clarify: BT TextDirect service is accessed via the PSTN and enables communication for textphone users i.e. between 2 parties in either text to text mode or text to voice mode. A Relay operator will provide voice to text conversion on text to voice or voice to text calls, while text-to-text calls will not use an operator. Callers prefix the required number with an Indirect Access code. The TextDirect Text Access Code is 18001. If a textphone user wants to call a number, the number they dial is prefixed by 18001. There is no need to pause after the access code. So when Icall say RNIB the number I call is: 1800108457023153 For hearing people the TextDirect access code is 18002. Voice users should use TextDirect when they wish to communicate with a textphone user either answered by or transferred to as in the case of a household or office with mixed ability. i.e. textphone and voice users. To make a call to a number, the number they will dial will be prefixed by 18002. There is no need to pause after the access code. The TextDirect Text Emergency Call Access Code is 18000. If a textphone user wants to contact the emergency services i.e. 999, 112 the number they dial is 18000 only. Billing: calls are billed to the caller's telephone service bill. Regards, Derek e-mail: derek.hornby_uk@xxxxxxxxxxxxxxx ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq