Hi David I am just completing the copying of My Documents folder over to the new drive which is enormous. Once that is done, then I will have a go at what George suggests and take it from there. I did notice both a setup.exe and an install.exe, so this is somewhat confusing I agree. You have been most helpful, and I thank you all for that. Kind Regards, Jackie Cairns J&M Work-Ability jandm@xxxxxxxxxxxxxxxxxx www.work-ability.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of david pritchard Sent: 11 July 2011 13:23 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Calling all Windows 7 64 bit users Hi Jackie, I'm sorry I've not been much help. I checked the downloaded driver directory and found both an install.exe and a setup.exe. After a year I can't remember which one i used. All I remember is running one of these and following the instructions. Once again, my apologies. Regards David -------------------------------------------------- From: "Jackie Cairns" <jackie.cairnsplace@xxxxxxxxxxxxxx> Sent: Monday, July 11, 2011 11:24 AM To: <access-uk@xxxxxxxxxxxxx> Subject: [access-uk] Re: Calling all Windows 7 64 bit users > Hi David > > Then please do forgive me for being completely stupid, but where did > you install the driver on your PC? Did you, for example, put the > driver in the root of drive C, or in Users, or your name, for example. > I've tried putting it in a couple of places, but the minute I do that, > then execute the driver, it tells me there is no scanner installed. > And when I don't execute the driver, but simply turn on the scanner, > it still tells me the driver has been unsuccessfully installed, and > the scanner comes up in the Device Manager is a USB2 device. > > Any help someone could add to that would be so much appreciated. > > On a more positive note, and thanks to everyone who gave me links and > tips, I have installed Microsoft Security Essentials, and Microsoft > Office 2003. > > I'm still trying to work out how to get normal items like Internet > Explorer and Computer onto the Desktop, but it's coming ... Slowly! > (smile). > > > Kind Regards, > > Jackie Cairns > J&M Work-Ability > > jandm@xxxxxxxxxxxxxxxxxx > www.work-ability.co.uk > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On > Behalf Of david pritchard > Sent: 11 July 2011 10:43 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: Calling all Windows 7 64 bit users > > HiJackie, > > No ,I installed the driver manually and then plugged in the scanner. > > Regards > > David > > -------------------------------------------------- > From: "Jackie Cairns" <jackie.cairnsplace@xxxxxxxxxxxxxx> > Sent: Monday, July 11, 2011 8:57 AM > To: <access-uk@xxxxxxxxxxxxx> > Subject: [access-uk] Re: Calling all Windows 7 64 bit users > >> Hi David >> >> So did you just download and extract the zip file to your C drive and >> let the scanner find the drivers when you turned it on? >> >> >> Kind Regards, >> >> Jackie Cairns >> J&M Work-Ability >> >> jandm@xxxxxxxxxxxxxxxxxx >> www.work-ability.co.uk >> -----Original Message----- >> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On >> Behalf Of david pritchard >> Sent: 11 July 2011 08:51 >> To: access-uk@xxxxxxxxxxxxx >> Subject: [access-uk] Re: Calling all Windows 7 64 bit users >> >> Hi Jackie, >> >> I don't know if it's relevant or not but I couldn't use the CD that >> came with the scanner, I just loaded the driver software I mentioned >> below directly. >> >> Regards >> >> David >> >> >> -------------------------------------------------- >> From: "Jackie Cairns" <jackie.cairnsplace@xxxxxxxxxxxxxx> >> Sent: Monday, July 11, 2011 8:01 AM >> To: <access-uk@xxxxxxxxxxxxx> >> Subject: [access-uk] Re: Calling all Windows 7 64 bit users >> >>> Hi David >>> >>> Thanks for responding so helpfully. The first task I completed when >>> setting up the machine was to turn off the User Account Control as >>> it is often a real pain when trying to install software and hardware. >>> All I keep getting is that the scanner cannot be found, and to wait >>> for the Add New Hardware feature to pop up, then continue. Trouble >>> is it never does, and instead installs an unknown USB scanner. >>> >>> I hate being beaten, but we found ourselves going round and round in >>> circles with it yesterdaay, so if I don't receive anything that I >>> can try on list, I'll just have to ask the chaps at the shop to help >>> me with it as I'm obviously doing something wrong, or there is a >>> specific way in which it needs to be installed. >>> >>> I'll let you know if I get it sorted! >>> >>> >>> Kind Regards, >>> >>> Jackie Cairns >>> J&M Work-Ability >>> >>> jandm@xxxxxxxxxxxxxxxxxx >>> www.work-ability.co.uk >>> -----Original Message----- >>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On >>> Behalf Of david pritchard >>> Sent: 10 July 2011 19:13 >>> To: access-uk@xxxxxxxxxxxxx >>> Subject: [access-uk] Re: Calling all Windows 7 64 bit users >>> >>> >>> >>> Hi Jackie, >>> >>> I use the plustek scanner and installed it using driver version >>> plustek ob3600 v4.0.1.0 It was over a year ago and I can't remember >>> any problems other than having to use administrator privilege. I >>> still have the driver download saved if this is of any use. >>> >>> Regards >>> >>> David >>> >>> >>> From: "Jackie Cairns" <jackie.cairnsplace@xxxxxxxxxxxxxx> >>> >>> Sent: Sunday, July 10, 2011 6:46 PM >>> To: <access-uk@xxxxxxxxxxxxx>; "'BCAB Discussion List'" >>> <bcab@xxxxxxxxxxxxxxxxx> >>> Subject: [access-uk] Calling all Windows 7 64 bit users >>> >>>> Apologies for the cross-posting, but I could do with some help >>>> please from anybody not subscribed to both these lists who knows a >>>> thing or two about Windows 7 64 bit. >>>> >>>> I have now just taken the plunge and bought a new PC with Windows 7 >>>> 64 bit on it. I also decided to purchase the Plustek Opticbook >>>> 3600 scanner, but can I install it? Can I hell! I have tried >>>> everything I can think of, but it doesn't seem to want to play >>>> ball, so my first question is to ask if anyone else has >>>> successfully done this and, if so, what steps did they take to achieve it. >>>> >>>> Turning next to antivirus, I understand Microsoft Security >>>> Essentials is a good free utility, but I have spent hours literally >>>> trying to find the appropriate link to download the 64 bit version, >>>> unsuccessfully. This really hasn't been my day I can assure you. >>>> Could anyone please provide a direct link so that I might get this >>>> installed before I tear out what little hair I have anyway? >>>> >>>> Finally, before I spend tomorrow faffing about and being >>>> unsuccessful again, can I install my Office 2003 Professional >>>> software? Yes I realise I should upgrade, but I don't feel like it >>>> at the moment, so will it work with 64 bit >>>> >>>> And if there are any more nasty surprises left in store, please >>>> enlighten me now! (smile). >>>> >>>> Kind Regards, >>>> >>>> >>>> Jackie Cairns >>>> J&M Work-Ability >>>> >>>> jandm@xxxxxxxxxxxxxxxxxx >>>> www.work-ability.co.uk >>>> >>>> ** To leave the list, click on the immediately-following link:- >>>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>>> ** If this link doesn't work then send a message to: >>>> ** access-uk-request@xxxxxxxxxxxxx >>>> ** and in the Subject line type >>>> ** unsubscribe >>>> ** For other list commands such as vacation mode, click on the >>>> ** immediately-following link:- >>>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>>> ** or send a message, to >>>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >>>> >>> ** To leave the list, click on the immediately-following link:- >>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>> ** If this link doesn't work then send a message to: >>> ** access-uk-request@xxxxxxxxxxxxx >>> ** and in the Subject line type >>> ** unsubscribe >>> ** For other list commands such as vacation mode, click on the >>> ** immediately-following link:- >>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>> ** or send a message, to >>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >>> >>> ** To leave the list, click on the immediately-following link:- >>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >>> ** If this link doesn't work then send a message to: >>> ** access-uk-request@xxxxxxxxxxxxx >>> ** and in the Subject line type >>> ** unsubscribe >>> ** For other list commands such as vacation mode, click on the >>> ** immediately-following link:- >>> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >>> ** or send a message, to >>> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >>> >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq