[access-uk] Re: Calling all Windows 7 64 bit users

  • From: chris hallsworth <christopherh40@xxxxxxxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Mon, 11 Jul 2011 08:22:25 +0100

Hey Jackie.
Is it possible the scanner just does not have 64 bit drivers?
I know this sounds blatently obvious, but it's worth a shot.


Chris Hallsworth
Sent from Thunderbird

On 11/07/2011 08:11, Jackie Cairns wrote:
Hi George

Have no fear, I won't be investing in a later version of Office just yet, I
prefer the copy I'm using at the moment.

With the scanner, I just get a message that the driver could not be
installed successfully, and tells me to wait for the Add New Hardware
message to come up.  The trouble is it doesn't come up.  In the Device
Manager, it just shows an unknown USB 2 device, not the name of the Plustek
Opticbook 3600.  I've tried pointing the browse to the Opticbook 3600
folder, but it still won't install, and brings up the close button.  I'm
sure I'm doing something wrong, but I tried everything I could yesterday and
ended up having to go for a long sleep because I overloaded my brain!




Kind Regards,

Jackie Cairns
J&M Work-Ability

jandm@xxxxxxxxxxxxxxxxxx
www.work-ability.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
George Bell
Sent: 10 July 2011 21:05
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Calling all Windows 7 64 bit users

Hi Jackie,

What messages are you getting when trying to install the Plustek?

For Microsoft Security Essentials, just select the download from
http://www.microsoft.com/en-gb/security_essentials/default.aspx and go from
there.  One installer covers both and it will sense your system
configuration.

And no problems installing Office 2003 - I've got it working on various 64
bit systems - even with Office 2010.

Just a word of warning though.  If you even want to install the 64 bit
version of Office 2007 or 2010, you can't have it with 32 bit 2003, although
the 32 bit versions will work o.k.

George.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Jackie Cairns
Sent: 10 July 2011 18:46
To: access-uk@xxxxxxxxxxxxx; 'BCAB Discussion List'
Subject: [access-uk] Calling all Windows 7 64 bit users

Apologies for the cross-posting, but I could do with some help please from
anybody not subscribed to both these lists who knows a thing or two about
Windows 7 64 bit.

I have now just taken the plunge and bought a new PC with Windows 7 64 bit
on it.  I also decided to purchase the Plustek Opticbook 3600 scanner, but
can I install it?  Can I hell! I have tried everything I can think of, but
it doesn't seem to want to play ball, so my first question is to ask if
anyone else has successfully done this and, if so, what steps did they take
to achieve it.

Turning next to antivirus, I understand Microsoft Security Essentials is a
good free utility, but I have spent hours literally trying to find the
appropriate link to download the 64 bit version, unsuccessfully.  This
really hasn't been my day I can assure you.
Could anyone please provide a direct link so that I might get this installed
before I tear out what little hair I have anyway?

Finally, before I spend tomorrow faffing about and being unsuccessful again,
can I install my Office 2003 Professional software?  Yes I realise I should
upgrade, but I don't feel like it at the moment, so will it work with 64 bit

And if there are any more nasty surprises left in store, please enlighten me
now! (smile).

Kind Regards,


Jackie Cairns
J&M Work-Ability

jandm@xxxxxxxxxxxxxxxxxx
www.work-ability.co.uk

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