Jackie what version of windows 7 are you using. I am curious I am using win ultimate 64bit and up to date it has taken everything that I installed old and new. Cheers robin. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jackie Cairns Sent: 11 July 2011 8:32 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Calling all Windows 7 64 bit users Hi Chris The CD seems to indicate that it does, but I've now downloaded some that Andrew Hodgson kindly provided a link for, so will try this and hope for the best. Kind Regards, Jackie Cairns J&M Work-Ability jandm@xxxxxxxxxxxxxxxxxx www.work-ability.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of chris hallsworth Sent: 11 July 2011 08:22 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Calling all Windows 7 64 bit users Hey Jackie. Is it possible the scanner just does not have 64 bit drivers? I know this sounds blatently obvious, but it's worth a shot. Chris Hallsworth Sent from Thunderbird On 11/07/2011 08:11, Jackie Cairns wrote: > Hi George > > Have no fear, I won't be investing in a later version of Office just > yet, I prefer the copy I'm using at the moment. > > With the scanner, I just get a message that the driver could not be > installed successfully, and tells me to wait for the Add New Hardware > message to come up. The trouble is it doesn't come up. In the Device > Manager, it just shows an unknown USB 2 device, not the name of the > Plustek Opticbook 3600. I've tried pointing the browse to the > Opticbook 3600 folder, but it still won't install, and brings up the > close button. I'm sure I'm doing something wrong, but I tried > everything I could yesterday and ended up having to go for a long > sleep because I overloaded my brain! > > > > > Kind Regards, > > Jackie Cairns > J&M Work-Ability > > jandm@xxxxxxxxxxxxxxxxxx > www.work-ability.co.uk > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On > Behalf Of George Bell > Sent: 10 July 2011 21:05 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: Calling all Windows 7 64 bit users > > Hi Jackie, > > What messages are you getting when trying to install the Plustek? > > For Microsoft Security Essentials, just select the download from > http://www.microsoft.com/en-gb/security_essentials/default.aspx and go > from there. One installer covers both and it will sense your system > configuration. > > And no problems installing Office 2003 - I've got it working on > various 64 bit systems - even with Office 2010. > > Just a word of warning though. If you even want to install the 64 bit > version of Office 2007 or 2010, you can't have it with 32 bit 2003, > although the 32 bit versions will work o.k. > > George. > > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On > Behalf Of Jackie Cairns > Sent: 10 July 2011 18:46 > To: access-uk@xxxxxxxxxxxxx; 'BCAB Discussion List' > Subject: [access-uk] Calling all Windows 7 64 bit users > > Apologies for the cross-posting, but I could do with some help please > from anybody not subscribed to both these lists who knows a thing or > two about Windows 7 64 bit. > > I have now just taken the plunge and bought a new PC with Windows 7 64 > bit on it. I also decided to purchase the Plustek Opticbook 3600 > scanner, but can I install it? Can I hell! I have tried everything I > can think of, but it doesn't seem to want to play ball, so my first > question is to ask if anyone else has successfully done this and, if > so, what steps did they take to achieve it. > > Turning next to antivirus, I understand Microsoft Security Essentials > is a good free utility, but I have spent hours literally trying to > find the appropriate link to download the 64 bit version, > unsuccessfully. This really hasn't been my day I can assure you. > Could anyone please provide a direct link so that I might get this > installed before I tear out what little hair I have anyway? > > Finally, before I spend tomorrow faffing about and being unsuccessful > again, can I install my Office 2003 Professional software? Yes I > realise I should upgrade, but I don't feel like it at the moment, so > will it work with 64 bit > > And if there are any more nasty surprises left in store, please > enlighten me now! (smile). > > Kind Regards, > > > Jackie Cairns > J&M Work-Ability > > jandm@xxxxxxxxxxxxxxxxxx > www.work-ability.co.uk > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq