Hi David
Thanks for responding so helpfully. The first task I completed when
setting up the machine was to turn off the User Account Control as it
is often a real pain when trying to install software and hardware.
All I keep getting is that the scanner cannot be found, and to wait
for the Add New Hardware feature to pop up, then continue. Trouble is
it never does, and instead installs an unknown USB scanner.
I hate being beaten, but we found ourselves going round and round in
circles with it yesterdaay, so if I don't receive anything that I can
try on list, I'll just have to ask the chaps at the shop to help me
with it as I'm obviously doing something wrong, or there is a specific
way in which it needs to be installed.
I'll let you know if I get it sorted!
Kind Regards,
Jackie Cairns
J&M Work-Ability
jandm@xxxxxxxxxxxxxxxxxx
www.work-ability.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of david pritchard
Sent: 10 July 2011 19:13
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Calling all Windows 7 64 bit users
Hi Jackie,
I use the plustek scanner and installed it using driver version plustek
ob3600 v4.0.1.0 It was over a year ago and I can't remember any problems
other than having to use administrator privilege. I still have the driver
download saved if this is of any use.
Regards
David
From: "Jackie Cairns" <jackie.cairnsplace@xxxxxxxxxxxxxx>
Sent: Sunday, July 10, 2011 6:46 PM
To: <access-uk@xxxxxxxxxxxxx>; "'BCAB Discussion List'"
<bcab@xxxxxxxxxxxxxxxxx>
Subject: [access-uk] Calling all Windows 7 64 bit users
Apologies for the cross-posting, but I could do with some help please
from anybody not subscribed to both these lists who knows a thing or
two about Windows 7 64 bit.
I have now just taken the plunge and bought a new PC with Windows 7 64
bit on it. I also decided to purchase the Plustek Opticbook 3600
scanner, but can I install it? Can I hell! I have tried everything I
can think of, but it doesn't seem to want to play ball, so my first
question is to ask if anyone else has successfully done this and, if
so, what steps did they take to achieve it.
Turning next to antivirus, I understand Microsoft Security Essentials
is a good free utility, but I have spent hours literally trying to
find the appropriate link to download the 64 bit version,
unsuccessfully. This really hasn't been my day I can assure you.
Could anyone please provide a direct link so that I might get this
installed before I tear out what little hair I have anyway?
Finally, before I spend tomorrow faffing about and being unsuccessful
again, can I install my Office 2003 Professional software? Yes I
realise I should upgrade, but I don't feel like it at the moment, so
will it work with 64 bit
And if there are any more nasty surprises left in store, please
enlighten me now! (smile).
Kind Regards,
Jackie Cairns
J&M Work-Ability
jandm@xxxxxxxxxxxxxxxxxx
www.work-ability.co.uk
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