Hi David So did you just download and extract the zip file to your C drive and let the scanner find the drivers when you turned it on? Kind Regards, Jackie Cairns J&M Work-Ability jandm@xxxxxxxxxxxxxxxxxx www.work-ability.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of david pritchard Sent: 11 July 2011 08:51 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Calling all Windows 7 64 bit users Hi Jackie, I don't know if it's relevant or not but I couldn't use the CD that came with the scanner, I just loaded the driver software I mentioned below directly. Regards David -------------------------------------------------- From: "Jackie Cairns" <jackie.cairnsplace@xxxxxxxxxxxxxx> Sent: Monday, July 11, 2011 8:01 AM To: <access-uk@xxxxxxxxxxxxx> Subject: [access-uk] Re: Calling all Windows 7 64 bit users > Hi David > > Thanks for responding so helpfully. The first task I completed when > setting up the machine was to turn off the User Account Control as it > is often a real pain when trying to install software and hardware. > All I keep getting is that the scanner cannot be found, and to wait > for the Add New Hardware feature to pop up, then continue. Trouble is > it never does, and instead installs an unknown USB scanner. > > I hate being beaten, but we found ourselves going round and round in > circles with it yesterdaay, so if I don't receive anything that I can > try on list, I'll just have to ask the chaps at the shop to help me > with it as I'm obviously doing something wrong, or there is a specific > way in which it needs to be installed. > > I'll let you know if I get it sorted! > > > Kind Regards, > > Jackie Cairns > J&M Work-Ability > > jandm@xxxxxxxxxxxxxxxxxx > www.work-ability.co.uk > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On > Behalf Of david pritchard > Sent: 10 July 2011 19:13 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: Calling all Windows 7 64 bit users > > > > Hi Jackie, > > I use the plustek scanner and installed it using driver version plustek > ob3600 v4.0.1.0 It was over a year ago and I can't remember any problems > other than having to use administrator privilege. I still have the driver > download saved if this is of any use. > > Regards > > David > > > From: "Jackie Cairns" <jackie.cairnsplace@xxxxxxxxxxxxxx> > > Sent: Sunday, July 10, 2011 6:46 PM > To: <access-uk@xxxxxxxxxxxxx>; "'BCAB Discussion List'" > <bcab@xxxxxxxxxxxxxxxxx> > Subject: [access-uk] Calling all Windows 7 64 bit users > >> Apologies for the cross-posting, but I could do with some help please >> from anybody not subscribed to both these lists who knows a thing or >> two about Windows 7 64 bit. >> >> I have now just taken the plunge and bought a new PC with Windows 7 64 >> bit on it. I also decided to purchase the Plustek Opticbook 3600 >> scanner, but can I install it? Can I hell! I have tried everything I >> can think of, but it doesn't seem to want to play ball, so my first >> question is to ask if anyone else has successfully done this and, if >> so, what steps did they take to achieve it. >> >> Turning next to antivirus, I understand Microsoft Security Essentials >> is a good free utility, but I have spent hours literally trying to >> find the appropriate link to download the 64 bit version, >> unsuccessfully. This really hasn't been my day I can assure you. >> Could anyone please provide a direct link so that I might get this >> installed before I tear out what little hair I have anyway? >> >> Finally, before I spend tomorrow faffing about and being unsuccessful >> again, can I install my Office 2003 Professional software? Yes I >> realise I should upgrade, but I don't feel like it at the moment, so >> will it work with 64 bit >> >> And if there are any more nasty surprises left in store, please >> enlighten me now! (smile). >> >> Kind Regards, >> >> >> Jackie Cairns >> J&M Work-Ability >> >> jandm@xxxxxxxxxxxxxxxxxx >> www.work-ability.co.uk >> >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq