[THIN] Re: printer aggravation

  • From: "Beckett, William (Bill)" <WBECKETT@xxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 27 Sep 2007 09:50:51 -0400

Right, I can understand more in your environment. I guess my experience
has been more like Gregs. 

________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jason Patten
Sent: Thursday, September 27, 2007 9:49 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: printer aggravation


well for us its a great thing because we don't have to worry about
aliasing a few hundred types of printers.  Our client base is entirely
remote PC's stationed in hotel back offices or at various management
company offices,  It is extremely heterogeneous.  Not having to worry
about drivers and getting as close to plug-n-print as we can simplifies
our support life immensely. 


On 9/27/07, Beckett, William (Bill) <WBECKETT@xxxxxxxxxxxxx> wrote: 

        Along these same lines, what is the advantage of the universal
driver or better question, enforcing universal for all printers?
Obviously not having to install 100 drivers on your citrix box is the
obvious answer but what if you only have a handful of drivers to worry
about? Then you use universal if someone has say a home printer they
need to connect fom the outside. 

________________________________

        From: thin-bounce@xxxxxxxxxxxxx
[mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Jason Patten
        Sent: Thursday, September 27, 2007 9:27 AM
        To: thin
        Subject: [THIN] printer aggravation
        
        
        
        FOr the most part  I love the new Universal printer, but even
with that I am encountering various printers that do not print.
Primarily I am having trouble with various Lexmark printers and the HP
LaserJet 1022.  
        Currently by citrix policy I enforce universal driver for all
printers, but I am looking at creating an exemption policy for those
users that are having trouble with printing and trying to setup a
mapping for those paticular models that are giving me fits. 
        
        ANy ideas on the best way to go about that or what drivers I
should use?
        I know currently there are issues with the Lexmark X3550,
Lexmark T520, and HP laserJet 1022
        
        Of course I also have issues with various users running Mcaffee
and its printer issues are always fun. 
        
        


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