[THIN] Re: Looking for your Original/Innovative uses for Citrix for a presentation I am doing
- From: "Rob Slayden" <rslayden@xxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Tue, 5 Sep 2006 15:46:16 -0700
We had 28-32 servers and over 4000 users and for several years we paid
about $28K-32K per year. Then we received a bill for about $650K for SA
and management said "you gotta' be kidding, right?" We communicated this
to Citrix and they were seemingly un-interested in our concern. We even
had 2 different large integrators in SoCal (Axcent Technologies and
Agile 360) try to negotiate with them on our behalf, to no avail. Then
about 6 or 8 months ago, we had a project that we were seeking bids for
and we had an integrator bring Citrix back in here as they (Citrix) had
indicated an interest. All during the meeting they indicated that they
wanted to work with us and re-establish themselves as a strategic
partner and they seemed to indicate that they were going to give us a
bit of a break on the SA. Well you can imagine our surprise when the
"updated" invoice came for the retail SA amount plus an additional
charge of $30-35K as a late fee.
Thanks for stopping by, but we are so done with that. I think we are
more interested in developing a long-term strategic partnership with a
company that gives a darn about its customers. It just seems to me that
with Citrix, it's all about the money. Pony up or beat it. Not that they
don't have a decent product, but there's more to a company than simply
the software technology. Look at Microsoft; they will bend over
backwards to help you out, including bringing in partners on MS credit.
Citrix? Need support? Talk to our resellers; don't bug us, we're busy
counting our dough. I am sure there are some great success stories out
there and of course, if it wasn't for Citrix, many of those on this list
would not be gainfully employed supporting the Citrix technology, but it
just seems to me that Citrix is turning their backs on their customers
and placing their allegiance in the all-mighty dollar. We shall see what
outcome this produces for them in the long-term...
rob
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Steve Greenberg
Sent: Tuesday, September 05, 2006 3:20 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Looking for your Original/Innovative uses for Citrix
for a presentation I am doing
Did they try to charge you more than you would have paid if you had
stayed current? To me that should be absolute max they charge......
Steve Greenberg
Thin Client Computing
34522 N. Scottsdale Rd D8453
Scottsdale, AZ 85262
(602) 432-8649
www.thinclient.net
steveg@xxxxxxxxxxxxxx
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Rob Slayden
Sent: Tuesday, September 05, 2006 12:13 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Looking for your Original/Innovative uses for Citrix
for a presentation I am doing
Actually, that's not it at all. For what we do, publish Internet
Explorer, it works fine (110 users per DL360 server, not even breaking a
sweat). We just have a bad taste left over from the SA extortion attempt
and subsequent meetings with Citrix to "address" our concerns that
resulted in invoices from Citrix with original SA pricing INCLUDING late
fees. I'm done with them. More power to those that continue using
Citrix...
rob
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Steve Greenberg
Sent: Tuesday, September 05, 2006 12:25 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Looking for your Original/Innovative uses for Citrix
for a presentation I am doing
We come across this regularly with clients that have less than ideal
Citrix implementations in the past (not provided by us!). We usually
come in and refresh the software and create an updated design, and in
the process, use a new naming convention that takes away the word
"Citrix" from the project. Once we do that we have a very high level of
satisfaction.
PS- I see that you are running XP- no wonder they aren't happy!!
Steve Greenberg
Thin Client Computing
34522 N. Scottsdale Rd D8453
Scottsdale, AZ 85262
(602) 432-8649
www.thinclient.net
steveg@xxxxxxxxxxxxxx
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Rob Slayden
Sent: Tuesday, September 05, 2006 11:59 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Looking for your Original/Innovative uses for Citrix
for a presentation I am doing
Actually, we are looking at potentially yanking Citrix out completely
and going with PMF or pure Terminal Services. Citrix is not highly
regarded in these parts...
rob
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Steve Greenberg
Sent: Tuesday, September 05, 2006 11:01 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Looking for your Original/Innovative uses for Citrix
for a presentation I am doing
Rob,
Probably not what you are looking for, but if you upgrade to PS4 you can
use policies to automatically assign session printers based on the
subnet of each club......
Steve Greenberg
Thin Client Computing
34522 N. Scottsdale Rd D8453
Scottsdale, AZ 85262
(602) 432-8649
www.thinclient.net
steveg@xxxxxxxxxxxxxx
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Rob Slayden
Sent: Tuesday, September 05, 2006 10:32 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Looking for your Original/Innovative uses for Citrix
for a presentation I am doing
Matthew,
I'd be very interested to hear some specifics regarding how you are
accomplishing this as we modify a mandatory profile to change network
printer configurations and when we build a club profile, we manually add
the club's network printers. We have 380+ fitness clubs and we have
Windows TCP/IP printers at each one. We run those queues on Server 2003
File and Print servers in the data center. We use a single mandatory
profile for each club, which is used by anywhere from 8-18 users. Works
great but simplifying the network printer piece would be a plus. Note
that we run MF XPe 1.0 FR4/SP4 on Server 2003 on the back-end.
Thanks!
rob
24 Hour Fitness, Inc.
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Matthew Shrewsbury
Sent: Friday, September 01, 2006 5:27 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Looking for your Original/Innovative uses for Citrix
for a presentation I am doing
I use a script that installs and removes printers based on AD groups.
Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA Server+
Network Manager
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jim Kenzig http://ThinHelp.com
Sent: Thursday, August 31, 2006 9:29 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Looking for your Original/Innovative uses for Citrix for
a presentation I am doing
Hi all
I am going to be doing a presentation at CSEIT prior to iForum on
Getting the most of Citrix/Using Citrix across your organization.
I am looking for additional ideas from people on how they have come up
with innovative/original new ways to save time and use Citrix in your
corporation.
I have things like ways of publishing MMC's of AD users, Rdesktops and
Exchange Control Panel, Publishing Printers Folder, Web interace mods,
CSG/WI usage, etc. Just looking for some other great things people are
doing with Citrix Products that they think others may not of thought of
that other companies could use. I'll make the whole presentation
available after CSEIT to the list.
Please post to the list as this could be a great thread also. Include
registry hacks, text you used to publish the item, etc. I'll try and
give credit where credit is due.
Thanks,
Jim Kenzig <mailto:web%20at%20kenzig.com>
Microsoft MVP - Terminal Services
<https://mvp.support.microsoft.com/profile=23AEC72D-4582-47DE-8516-85D40
0AD929A>
Provision Networks VIP
<http://www.provisionnetworks.com/vipprogram.aspx>
CEO The Kenzig Group
http://www.kenzig.com <http://www.kenzig.com/>
Blog: http://www.techblink.com <http://www.techblink.com/>
Terminal Services Downloads: http://www.thinhelp.com
<http://www.thinhelp.com/>
<https://mvp.support.microsoft.com/profile=23AEC72D-4582-47DE-8516-85D40
0AD929A>
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