----- Original Message ----- From: "Paul Ferguson" <paul@xxxxxxxxxxxx> To: "TechTalk" <techtalk@xxxxxxxxxxxxx> Sent: Saturday, May 22, 2004 10:29 PM Subject: [techtalk] Re: Disk errors in Event Viewer > So, how do you rate my chances of getting it replaced (bearing in mind that > Maxtor seem to demand a failure code) ? And yes, it's still under warranty. To be honest, I don't know. The few I send back go via the dealer I get them from as it's less hassle. I think your chances are better if you ask for an advanced replacement, rather than the usual send-and-wait system, but that carries the risk of getting charged for the new drive if they can't find fault with the old one. Personally, I rarely return drives of 80Gb or less these days as it's easier to pay £40 or so for a new one than go through the process of runing diags, generating an RMA, boxing the thing up, posting it, etc, etc. -- :::: Gary Colville :::::: Mail : ramtop@xxxxxxxxx :::: --